Hi Lindsay,
i have this scenario, first the requester an approval for a service i choose built in one sometimes policy approval for multiple.
then it goes from pending fullfilment to filled from inventory which opens a Change Order in SDM using built in pam process also.
Next when this Change Order opens with status RFC, the change category has a classic workflow with multi approval task to do once completed, we close the Change Order but the SC-request is not getting completed as status.
can i choose the above to be able to see SC-request completed once the CO is closed.
Thanks
Dany