Symantec IGA

  • 1.  IDM approval workflow question

    Posted Feb 11, 2019 03:04 PM

    I have CA IDM Suite 14.2 and need to create workflows that go to more than two levels of approvers, possibly up to four, how can I accomplish this?

     

    Additionally, I need to set the first stage of approval to route to the users manager. I'm trying to use dynamic resolver to match manager ID, but its failing and defaulting to the default approver.



  • 2.  Re: IDM approval workflow question

    Posted Feb 11, 2019 03:22 PM

    I was able to resolve routing it to the manager, I still need to figure out how to route to more than two levels of approver



  • 3.  Re: IDM approval workflow question
    Best Answer

    Broadcom Employee
    Posted Feb 13, 2019 10:48 AM

    You will need to use the workflow designer to customize the OOTB 2 step approval to add 2 more stage to make it 4 steps.



  • 4.  Re: IDM approval workflow question

    Posted Feb 14, 2019 02:52 AM

    Hi, I believe we can set multi-level approval using following method...

    In view submitted task, u will see multiple SingleStepApproval process

    regards,

    William