AnsweredAssumed Answered

Form for incidents only

Question asked by JasonLLM on Feb 12, 2019
Latest reply on Mar 18, 2019 by pier-olivier.tremblay



I'm working on a customization of the form that shows up when you're going to change ticket status and you must set a comment to move on.


My question is, it's possible that the changes i made on the form are only visible when the ticket is an incident?