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Form for incidents only

Question asked by JasonLLM on Feb 12, 2019
Latest reply on Mar 18, 2019 by pier-olivier.tremblay

Hello,

 

I'm working on a customization of the form that shows up when you're going to change ticket status and you must set a comment to move on.

 

My question is, it's possible that the changes i made on the form are only visible when the ticket is an incident?

 

 

Regards.

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