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CA Service Desk CMDB Owned Resources

Question asked by dhrzic on Feb 18, 2019
Latest reply on Feb 19, 2019 by Chi_Chen

Hi all,

 

we are implementing CA Service Desk - CA Client Automation environment. After Adding CI from Discovered Assets to CMDB, not all attributes are populated.


From Asset Viewer - CA Discovery i can see that there are other attributes/inventory that is collected by agent (like IP Adress, CPU, RAM, etc..) but they are not populated in CMDB after adding from Discovered Assets..

 

Is it possible to accomplish it without CA Asset Manager?

Best Regards,

Domagoj

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