AnsweredAssumed Answered

Create Problem button from within an Incident

Question asked by gizmo1969 on Feb 22, 2019
Latest reply on Feb 26, 2019 by camja06

Within an incident record you have the create problem button.



When you click on the button it copies across specific information from the incident record into the new problem record.  If I want to add an addition custom field to be populated when that button is clicked, where do i find the magic behind it to update?