CA Service Management

  • 1.  I Want to create Variables using COUNT function.

    Posted Mar 01, 2019 11:50 AM

    In Boxi i used below code on Measure Qualification to get count details

     

    =Count([resolved (1)].[Ref Num])

     

    Now i want to create this type field on Jasper studio how to create?

     

     

    Please help on this same.



  • 2.  Re: I Want to create Variables using COUNT function.

    Posted Mar 05, 2019 09:50 PM

    Hello!

    It looks as if you want to add a count of resolved tickets to a report, is that right?  If you can share some more details about how your report is constructed it will be easier to make a useful suggestion.

    Regards,

    James