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Problem to Install AWA on Distributed Server Environment

Question asked by jupca01 Employee on Mar 6, 2019

Hi All

Please, I need your help.!

I am installing AWA in a distributed environment with 3 servers: one with MSSQL, the other with AE and the third with AWI, BUT, I'm getting the following error when I try to connect on AUTOMIC:

Connection to AE system could not be established.
192.168.1.151:2217 - TimeoutException
Error using AWI to connect
Here , the PART of  WEBINTERFACE_awi_LOG.00: 

2019-03-06 00:35:06,433 http-nio-8080-exec-4 [DEBUG] NOSESSION/- NOUI [rk.entrypoint.login.base.LoginDialogView] - Creating Login Dialog View
2019-03-06 00:35:06,465 http-nio-8080-exec-4 [DEBUG] NOSESSION/- NOUI [rk.entrypoint.login.ae.AECredentialsView] - Setting model null
2019-03-06 00:35:06,465 http-nio-8080-exec-4 [DEBUG] NOSESSION/- NOUI [rk.entrypoint.login.ae.AECredentialsView] - rendering initial sso
2019-03-06 00:35:18,215 pool-2-thread-1 [DEBUG] NOSESSION/- NOUI +1 [dataservice.connection.ConnectionService] - Attempting to connect to Automation Engine at '192.168.1.151:2217'...
2019-03-06 00:35:18,230 Thread-9 [TRACE] NOSESSION/- NOUI [.aetracing.AutomationEngineTraceListener] - Starting: Opening load balanced connection starting with /192.168.1.151:2217
2019-03-06 00:35:18,230 Thread-9 [TRACE] NOSESSION/- NOUI [.aetracing.AutomationEngineTraceListener] - Starting: Connecting to /192.168.1.151:2217 to get the server list
2019-03-06 00:35:18,230 Thread-9 [TRACE] NOSESSION/- NOUI [.aetracing.AutomationEngineTraceListener] - Starting: Getting IP address for 192.168.1.151
2019-03-06 00:35:18,230 Thread-9 [TRACE] NOSESSION/- NOUI [.aetracing.AutomationEngineTraceListener] - Finished: Getting IP address for 192.168.1.151 (0ms)
2019-03-06 00:35:18,230 Thread-9 [TRACE] NOSESSION/- NOUI [.aetracing.AutomationEngineTraceListener] - Starting: Opening socket to /192.168.1.151:2217
2019-03-06 00:35:28,230 pool-2-thread-1 [DEBUG] NOSESSION/- NOUI +1 [dataservice.connection.ConnectionService] - Attempt to close connection made, but parameter is null.
2019-03-06 00:35:28,230 pool-2-thread-1 [INFO ] NOSESSION/- NOUI +1 [dataservice.connection.ConnectionService] - Connection to Automation Engine failed at '192.168.1.151:2217'.
java.util.concurrent.TimeoutException: null
at java.util.concurrent.FutureTask.get(Unknown Source)
at com.uc4.ecc.backends.connection.ProductionConnectionFactory.open(ProductionConnectionFactory.java:94)
at com.uc4.ecc.backends.connection.ProductionConnectionFactory.createConnection(ProductionConnectionFactory.java:47)
at com.uc4.ecc.backends.Backend.createConnection(Backend.java:106)
at com.uc4.ecc.backends.impl.dataservice.connection.ConnectionService.connect(ConnectionService.java:74)
at com.uc4.ecc.backends.dataservice.connection.IConnectionService$pbryglu.connect(Unknown Source)
at com.uc4.ecc.backends.impl.dataservice.login.Authorization$Login.login(Authorization.java:54)
at com.uc4.ecc.backends.impl.dataservice.login.LoginService.login(LoginService.java:26)
at com.uc4.ecc.backends.dataservice.login.ILoginService$pbryglu.login(Unknown Source)
at com.uc4.ecc.framework.entrypoint.login.ae.AECredentialsPresenter.performAutomationEngineLogin(AECredentialsPresenter.java:262)
at com.uc4.ecc.framework.entrypoint.login.ae.AECredentialsPresenter.login(AECredentialsPresenter.java:193)
at com.uc4.ecc.framework.entrypoint.login.ae.AECredentialsPresenter.access$200(AECredentialsPresenter.java:42)
at com.uc4.ecc.framework.entrypoint.login.ae.AECredentialsPresenter$2.load(AECredentialsPresenter.java:161)
at com.uc4.ecc.framework.entrypoint.login.ae.AECredentialsPresenter$2.load(AECredentialsPresenter.java:154)
at com.uc4.ecc.framework.core.async.BaseRequestCoordinator$1$1.call(BaseRequestCoordinator.java:226)
at com.uc4.ecc.framework.core.pool.ContextAwareExecutorService$CallableImplementation.call(ContextAwareExecutorService.java:72)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
2019-03-06 00:35:28,230 pool-2-thread-1 [DEBUG] NOSESSION/- NOUI +1 [dataservice.connection.ConnectionService] - Attempt to close connection made, but parameter is null.
2019-03-06 00:35:28,230 pool-2-thread-1 [WARN ] NOSESSION/- NOUI +1 [pl.dataservice.login.Authorization$Login] - 10.008s/10.008s [Automation Engine login: result]

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