Try to remove or rename and backup the Tomcat web directory when Tomcat is stopped. Then start Tomcat, wait 15 minutes until all stuff get redeployed to WORKDIR and CMC, BI Launchpad should work normally.
- Stop Tomcat
- Rename the LocalHost folder to something else in C:\Program Files (x86)\CA\SC\CommonReporting4\tomcat\work\Catalina
- Start Tomcat
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