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How to prevent a device to rediscover in IM?

Question asked by DanielGarzaF on Mar 19, 2019
Latest reply on Mar 19, 2019 by dsofr01

I instaled the UIM robot on a test laptop, which I no longer have access to do the uninstall / shutdown of the service, and because it uses vpn it always reappears in the IM when it gets a new IP every restart

Is there a way to prevent this from happening? in UMP I use "prevent rediscovery" but I do not find something similar in IM

 

I tried with changing the configuration via controller to stop looking for the HUB but it gets me "comunication error" when i try to open it in normal or raw config

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