DX Unified Infrastructure Management

  • 1.  getting error on zones probe---connection is tested but it is not able to pull any data . getting keys error

    Posted Apr 02, 2019 12:35 PM

    getting error on zones probe---connection is tested but it is not able to pull any data . getting keys error



  • 2.  Re: getting error on zones probe---connection is tested but it is not able to pull any data . getting keys error

    Posted Apr 02, 2019 02:27 PM

    Hello Sagar,

     

    Did you check all the prereqs?

     

    zones (Solaris Zones Monitoring) Release Notes - CA Unified Infrastructure Management Probes - CA Technologies Documenta… 

     

    As you can see we just support Sun Solaris 10 x86 with Zones pre-configured

     

    +

     

     

    • One of the following:
      • SSH access to the Solaris Global zone
      • SSH access to the individual zones
      • A robot installed on the Solaris Global zone

     

    If you have all the prereqs Done Correctly and in a supported OS system, please open a Support Ticket and provide the zones probe at loglevel 5 and logsize 35000 after restart it and wait 10 minutes, then we can check why its failing to collect Any QOS.

     

    Regards,

     

    Alex



  • 3.  Re: getting error on zones probe---connection is tested but it is not able to pull any data . getting keys error

    Posted Apr 02, 2019 03:19 PM

    hi Alex,

     

    minimum OS version mentioned is solaris 10 and we are running on solaris 11

    full release version is -

    SunOS S-01132-F5B 5.11 11.3 sun4v sparc sun4v

     

    can you please check it is compatible or not

     

    and probe does require Root access on all the zones server or normal read/write action will work?

     



  • 4.  Re: getting error on zones probe---connection is tested but it is not able to pull any data . getting keys error

    Posted Apr 02, 2019 03:24 PM

    hi alex current solaris version we are running is -

    SunOS S-01132-F5B 5.11 11.3 sun4v sparc sun4v

     

    and please tell me whether probe require root access on all the zone servers or normal read  access will work