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CA PM upgrade 3.6 to 3.7 - Install Directory - Change

  • 1.  CA PM upgrade 3.6 to 3.7 - Install Directory - Change

    Posted Apr 03, 2019 06:51 AM

    Hi

     

    I'm trying to upgrade PC from 3.6 to 3.7, my 3.6 istallation is on /ca directory, the upgrade script can dectect that folder and version, but on "Review Installation Settings" section is saying that will install on /opt/CA.

     

    Any way to change that? 

     

    The script is not asking for the installation folder.

     

    BR.

    Pedro Lourenço



  • 2.  Re: CA PM upgrade 3.6 to 3.7 - Install Directory - Change

    Broadcom Employee
    Posted Apr 03, 2019 06:45 PM

    Hi Pedro,

     

    That does sound abnormal. Have you halted the installation from continuing?

     

    I'd recommend that you stop the upgrade from continuing if not too late.

     

    I'll follow up with engineering to see if we've seen something like this for non-default installation directories before.

     

    Thanks,

    Mike



  • 3.  Re: CA PM upgrade 3.6 to 3.7 - Install Directory - Change

    Broadcom Employee
    Posted Apr 03, 2019 07:22 PM

    Pedro,

     

    Engineering recommends not proceeding any further with the upgrade, and opening a case with the support team for further analysis.

     

    Thanks,

    Michael



  • 4.  Re: CA PM upgrade 3.6 to 3.7 - Install Directory - Change

    Posted Apr 04, 2019 04:21 AM

    Hi,

     

    Ok, thanks.



  • 5.  Re: CA PM upgrade 3.6 to 3.7 - Install Directory - Change
    Best Answer

    Broadcom Employee
    Posted Apr 10, 2019 04:59 PM