DX Unified Infrastructure Management

  • 1.  Getting Communication error in controller for Robot

    Posted Apr 16, 2019 06:21 AM

    Installed nimsoft on one robot and getting communication error.

    Ports are opened in bidirectional from Tool to robot and robot to tool.

    UIM Version : 8.5.1

     

    Receiving below error in controller log.

     



  • 2.  Re: Getting Communication error in controller for Robot

    Posted Apr 16, 2019 09:25 AM

    what do you mean by 'tool'?

    controller communicates up to the hub, so robot controller communication errors are between the hub & robot.

    best test is remote into robot system telnet <hub ip address>:48002

    10054 is a winsock error

    Windows Sockets Error Codes - Windows applications | Microsoft Docs 

    Connection reset by peer.An existing connection was forcibly closed by the remote host. 

    also best to use the latest robot & hub and

    hub and tunnel connection settings in 7.x and 8.x - CA Knowledge 

    Avoiding communication errors when configuring UIM - CA Knowledge