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cnt id for group using soap

Question asked by pfmaster on Apr 23, 2019
Latest reply on Apr 24, 2019 by pier-olivier.tremblay

Hello ,

 

I am in need of cnt id to be able to create tickets for a respective group. So far this is what i have managed and looks like it isnt working. Please help.

 

 

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ser="http://www.ca.com/UnicenterServicePlus/ServiceDesk">
<soapenv:Header/>
<soapenv:Body>
<ser:doSelect>
<sid>285455323</sid>
<objectType>cnt</objectType>
<whereClause>group='Engineering Support'</whereClause>
<maxRows>1</maxRows>
<attributeNames>
<!--1 or more repetitions:-->


<string>last_name</string>
</attributeNames>
</ser:doSelect>
</soapenv:Body>
</soapenv:Envelope>

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