I have the same issue. Our site ID is now different and we cannot change it. Attempted support but the confusion is that this isn't an access issue, it's a change issue. Both site ID's are showing in entitlements and I am administrator over both site ID's. I need my site ID replaced as well.
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Light Application Team Consulting
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Original Message:
Sent: 04-30-2019 11:34 AM
From: Georgy N Joseph
Subject: Change to my community profile Email and SiteID
Hi Team,
I have moved organizations and so I will have to edit my corporate email address tagged on my profile here to the new organization email and also change the SiteID to that of the new organization. Only that will enable me to raise and view CA Support Cases raised against my application (CA PPM) by my new organization. But I am not allowed to make these updates on my own profile from https://support.ca.com.
Can you please suggest whom to contact for these updates needed on my profile here in this forum? Any support email available where i can send both this information so that the concerned team will handle that request?
Thank You,
Georgy