Symantec Access Management

  • 1.  Adminui Console 

    Posted May 10, 2019 12:23 PM

    My environment

    Siteminder Admin UI 12.8

    windows version

     

    After restarting the System 

    we can see siteminder adminui is running, Policy Server is running

    but the admin ui console page cannot be displayed

    This page can’t be displayed

    we get the below

    This page can’t be displayed

    Can any one please tell why this happens

     

    Before restart all the servers were up and adminui console was working

     

    Thanks and Regards

    VD



  • 2.  Re: Adminui Console 

    Broadcom Employee
    Posted May 20, 2019 02:54 AM

    Hi VenuUSPS D,

     

    Please apologize to come late on this case.

     

    Make sure that you use the right FQDN name in the URL when trying to
    reach the AdminUI. To illustrate :

     

    https://myhost.mydomain.com:8443/iam/siteminder/adminui

     

    Make also sure that you have configured the AdminUI for SSL :

     

    Enabling SSL for SiteMinder AdminUI-12.7
    https://communities.ca.com/thread/241785455-enabling-ssl-for-siteminder-adminui-127

     

    How to secure the ADMINUI with SSL communication?
    https://comm.support.ca.com/kb/how-to-secure-the-adminui-with-ssl-communication/kb000049887

     

    How to Change the AdminUI SSL Certificate?
    https://comm.support.ca.com/kb/how-to-change-the-adminui-ssl-certificate/kb000020369

     

    How to enable SSL between AdminUI and Client Browser
    https://communities.ca.com/thread/98198348

     

    I hope this helps,

     

    Best Regards,
    Patrick



  • 3.  Re: Adminui Console 

    Posted May 20, 2019 03:41 PM

    HI Patrick

    Sure I will do the check for all those you have mentioned,

     

    Did you notice that I mentioned that first time after the installation we had the admin UI running

    This happened only after the restart of the system

    Does all this steps apply for the scenario I mentioned

    (My version is 12.8)



  • 4.  Re: Adminui Console 
    Best Answer

    Broadcom Employee
    Posted May 21, 2019 03:07 AM

    Hi,

     

    Does the browser gets the same error on all pages other than the
    AdminUI too ? Do all browser report the same ?

     

    How to Fix the “This page can’t be displayed” Error in Internet Explorer 10

    http://www.chadsnews.com/2013/02/28/how-to-fix-the-this-page-cant-be-displayed-error-in-internet-explorer-10/

     

    Best Regards,
    Patrick