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unable to open one click console in java 8 update 151

  • 1.  unable to open one click console in java 8 update 151

    Posted May 16, 2019 06:41 AM

    unable to open ca spectrum one click console in java 8 update 151 while it is open in java 8 update 181.



  • 2.  Re: unable to open one click console in java 8 update 151

    Posted May 16, 2019 07:55 AM

    Hi,

     

    do you get a message that it fails? If so, what Error message do you get when clicking on "Details"?

     

     

    Cheers

    Marco



  • 3.  Re: unable to open one click console in java 8 update 151

    Posted May 16, 2019 08:23 AM

    no we are not getting any error.



  • 4.  Re: unable to open one click console in java 8 update 151

    Posted May 16, 2019 08:30 AM

    What happens if you download the oneclick.jnlp and start it at the command line, using

     

    javaws.exe -verbose oneclick.jnlp



  • 5.  Re: unable to open one click console in java 8 update 151

    Broadcom Employee
    Posted May 16, 2019 08:54 AM

    Also check what your OC client memory configuration is set to.  If it's too high and your machine isn't able to allocate enough memory, the window just disappears.

    You probably need to decrease the OC client memory allocation in the Administration page for OneClick.

    Cheers

    Jay



  • 6.  Re: unable to open one click console in java 8 update 151

    Posted May 16, 2019 09:30 AM

    After hitting above command we are getting below.



  • 7.  Re: unable to open one click console in java 8 update 151

    Broadcom Employee
    Posted May 16, 2019 07:55 AM

    What error(s) are you seeing?  Have you tried clearing java cache?  Do you really need to use update 151 and can't stay with 181?  We haven't heard any overall complaints with 151 like we have with the bug in 202 and above so it's probably something local on your machines. Here's the info for 202 and above:

     

    https://comm.support.ca.com/kb/upgrading-to-java-18-update-202-oneclick-errors-with-http-403/kb000126255

     

    Cheers

    Jay



  • 8.  Re: unable to open one click console in java 8 update 151

    Posted May 16, 2019 08:22 AM

    we are not getting any error .it's flash out  after java icon.



  • 9.  Re: unable to open one click console in java 8 update 151

    Broadcom Employee
    Posted May 16, 2019 10:27 AM

    That shows a heapsize of 4Gb which is too large.  Set it back down to 1 GB and it should launch.  Maybe try 2GB if you are using 64 bit jre.

    Cheers

    Jay



  • 10.  RE: unable to open one click console in java 8 update 151

    Broadcom Employee
    Posted Oct 30, 2019 10:24 AM
    One method we've found to get around the Launch with Newer versions of Java is as follows - 

    You need to get an extracted copy of the Java JRe required by One Click - Install it on some machine then copy the Java/jre1.8.0.NNN directory hierarchy to your system. 

    Then create a .bat file with the following contents ( I am running 10.3 so needed 172.

    set PATH=C:\Java\jre1.8.0_172;%PATH%

    "C:\Java\jre1.8.0_172\bin\javaws.exe" https://Your_OneCLick_Name-Here:8443/spectrum/oneclick.jnlp

    And Your Golden –
    Original Message


  • 11.  RE: unable to open one click console in java 8 update 151
    Best Answer

    Posted Oct 30, 2019 01:15 PM
    You can use the XMING to launch the Spectrum Control Panel in the Linux environment.

    https://community.broadcom.com/enterprisesoftware/viewdocument/configuring-xming-and-putty-to-forw

    And you can stop and start the SpectroSERVER application via script located in $SPECROOT/bin/ directory:
    $ ./stopSS.pl
    $ ./startSS.pl

    Must be logged as Spectrum Install Owner account to run the scripts.

    ------------------------------
    IT support
    DataEdge Ltd.
    ------------------------------

    Original Message