CA Service Management

Is there a way to localize Service Point Web UI

  • 1.  Is there a way to localize Service Point Web UI

    Posted May 23, 2019 11:28 AM

    Is there any way to localize Service Point Web Interface (available in 17.2). As Service Point is an End-user Web User Interface, our customer needs language localization for web interface (not just name of the services but the entire UI). Is there any way to translate web forms to a specific language, if it is not already predefined as a localization language?

    We are willing to do it for the customer, I'm just asking if it is possible. If not, is it in the roadmap?

     

    In Service Desk and Service Catalog, there is a way to localize web UI. We need to replace both of these with Service Point for end-user access but we cannot do it if entire UI is only in english as some of the end-user groups want to use interface in their own native languages.