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Trouble refreshing screen after process is run

Question asked by rmsherrill on Jun 11, 2010
Latest reply on Jun 14, 2010 by Dave
We are working on some new processes which populate other fields on a Clarity project screen when another one is changed. For example, one of these processes populates a custom data field with today's date when the Active flag is unchecked. The way it is supposed to work is this:
1. The user unchecks the Active flag
2. Then clicks the Save icon

The process runs and works in the sense that the data field is populated with today's date. However, when the screen is refreshed after the save, the date field is still blank on the screen. If the user then does an Internet Explorer refresh or exits the screen and comes back, the field is updated.

How can I get the screen to show the update the the date field immediately after the Save refreshes the screen?