Help with Process for Converted Idea

Discussion created by alicer on Sep 9, 2011
Latest reply on Sep 12, 2011 by Chris_Hackett
I am trying to create a process that would kick off when the Status of an idea is changed to "Converted". The process will update several fields on the idea. Unfortunately, I cannot get the process to start automatically upon conversion of the idea. There seems to be something behind the scenes that is preventing this update to the Idea Status from being captured. Any ideas?