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How to circumvent known internal timeslice limitation?

Question asked by MatthewPalicki on Sep 12, 2011
Latest reply on Sep 30, 2011 by MatthewPalicki
Greetings all,
Certainly we cannot be the first users struggling with this. I'm sure many of you have also encountered the dreaded "Time periods do not exist" message in Clarity PPM (v12). According to CA, this is a known limitation of the internal time slices. The net result is that it is IMPOSSIBLE to view any actuals on a weekly basis going back any further than two weeks in the past. As we submit time sheets weekly, we are tracking the performance of our projects and our forecast accuracy on a weekly basis as well. But this designed limitation means we will never be able to follow weekly trends, as we cannot access any actuals further back than two weeks. How have all of you managed to get around this limitation? Thank you in advance!

Matthew Palicki
IT Project Manager and Demand/Supply Team Lead
O-I


Below is a document that explains the error you are getting and how the
timescale pull the data.

TEC439086

Tech Document Title: Error Received: [The time periods requested do not
exist. Review the column's Time Scale settings.] after changing timescaled
view configurations

Description:
Error received: [The time periods requested do not exist. Review the
column's Time Scale settings.] after changing timescaled view
configurations within views/portlets such as the Resource Utilization page
under the Task Tab or the Team Utilization portlet used in the Dashboard

Solution:

There are limits to what can be display within the TimeScaled field within
views/portlets such as the Resource Utilization page under the Task Tab or
the Team Utilization portlet used in the Dashboard.

These are internal timeslices that can not be configured.
Internal timeslice range is as follows:

28 Daily - One week in the past, the current week and 3 weeks in the future
16 Weekly - 2 weeks in the past, the current week and 13 weeks in the future
36 Monthly - 4 quarters in the past, the current quarter and 7 quarters in
the future
Year, Quarter and Monthly periods all use monthly slices
Weekly period uses weekly slices .
Daily period uses daily slices

Outcomes