masvi10

SOA Security Manager Gateway Logging

Discussion created by masvi10 Employee on Nov 8, 2011

Tuesday Tip by Sandra Green, Principal Support Engineer, for 11-8-2011

SOA Security Manager Gateway Logging

There are four types of logging in the SOA Security Manager Gateway:

1.
Gateway logging
2.
Gateway Management Console logging
3.
Filter level logging
4.
CA XML Toolkit logging

In this Tip, we cover the first one: Gateway logging. (We'll cover the other types of loging in the Tips to follow later.) When working with CA Support to troubleshoot a Gateway issue, we will typically ask for the Gateway log capturing the problem using DEBUG or DATA mode. This is logging of the Gateway process itself. This log is called SOASecurityGateway.trc and is written to the trace directory under where the Gateway is installed. The filename and location are not configurable. However, you can change the level of detail for the logging.

There are five levels of logging (from least detail to most detail):

FATAL, ERROR, INFO, DEBUG, DATA.

Here are the steps to configure Gateway Logging:

1.
Open the Gateway Management console
2.
Right click on the Gateway server in the upper left menu
3.
Select ‘Default Settings’
4.
Change the trace level using the drop down box at the bottom on the Default Settings panel.
5.
Click ok to accept the trace level change.
6.
Refresh the gateway server by right clicking on the gateway server name and selecting ‘Refresh Server’
7.
Now check the SOASecurityGateway.trc file. You will see that the log level has changed.

Outcomes