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- Clarity Session appears to expire when editing Benefit Plan in Edit Mode

Question asked by jj09 on Nov 9, 2011
Latest reply on Nov 9, 2011 by another_martink
Hi All

We are encountering an error where in Clarity session expires(CMN 01016-Your session has expired screen comes up) when a user edits the Benefit Plan Detail in Configure--> Edit Mode. I could find a similar instance from KB (CLRT-23974 (S2)) where Clarity Session appears to expire when creating a new program/project that has the Charge Code attribute added to the create page. Have we hit a bug in the tool or has anyone experienced this? As a temporary workaround we have advised users to hit browser back button when the session expire screen appear and save the changes again, this seem to work.

Any thoughts on this greatly appreciated!Thanks in advance :)