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Clarity OnDemand Connection - TNSNAMES file

Question asked by anniehammer1319483 on Nov 17, 2011
Latest reply on Feb 24, 2012 by Tammi
It's going on two months for us since launch, and we still aren't able to use BusinessObjects Designer.

Does anyone happen to have the connection information that should be in the tnsnames.ora file for OnDemand clients? I have a document that support uses, and I've entered as listed, but I'm not able to ping the database. Support has not been able to provide the information for the tnsnames file, so it's getting rather frustrating!

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