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MSP Error -->RunTime

Question asked by sundar on Sep 14, 2010
Latest reply on Sep 17, 2010 by Michael
Hi Folks,

One user is facing error in MSP when she is trying to save an project in clarity.we are now upgrading from clarity v7.0 to v12.0.6 so we un-installed the old schedule connect for v7.0 and re-installed the v12.0.6 Schedule connect and also installed the Java 1.5 version.We have set the Java path for the new JRE.For other users it is working fine but for 1 user is facing this error.We have installed and un-installed and also as per the KB Article TEC511318 we have also done every thing but still the same issue.