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Open Workbench errors trying to save

Question asked by snturner1 on Jan 20, 2012
Latest reply on Nov 4, 2013 by Debz_MacArthur
Done some looking around and not finding much help on this, so I am posting here to see if anyone else has seen this.

Our PM's are getting errors when they try to save a project in Open Workbench. Our Clarity Production environment is located behind an F5 sprayer on our network, for user access. If we ask a user to log directly into one of the instances of Clarity, bi-passing the sprayer, they don't have the issue.

The issue is intermittent. The errors they get are "Error writing to Server" or "Connection Reset". First thing I thought was a time out issue. Checked with networking and they say the sprayer is set to 4 hour time-out.

Anyone else seen this?