AnsweredAssumed Answered

AdminUI Error

Question asked by SamWalker on Mar 13, 2012
Latest reply on Mar 23, 2012 by Chris_Hackett
Hello,
When I click on view contents in adminui, takes few mins before showing me the directory contents screenPolicy server CPU is spiked up during this) , I select search type as 'attribute-value', attrbite =uid and value = username. Does nothing. Nothinig smps.log , trying to get smtrace.
Same setup works in R6, I can query the LDAP using my own LDAP browser , everything works fine.
But the exotic Adminui does not . server log has this ****. This adminui is slowly getting to my nerves now.



org.apache.jasper.JasperException: javax.servlet.ServletException: javax.servlet.jsp.JspException: [facility=0 severity=3 reason=0 status=8 message=Tunnel Agent failure]

at org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:521)

at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:397)

at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:336)

at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:654)

at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:557)

at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:481)

at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:968)

at org.apache.jasper.runtime.PageContextImpl.include(PageContextImpl.java:609)

at com.netegrity.webapp.page.AbstractPage.includePageFragment(AbstractPage.java:297)

at com.netegrity.webapp.page.AbstractPage.display(AbstractPage.java:143)

at com.netegrity.webapp.page.NestingWrapper.display(NestingWrapper.java:173)

at idm_jsp.app.page.tab_005fcontroller_jsp._jspService(Unknown Source)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:654)

at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:557)

at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:481)

at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:968)

at org.apache.jasper.runtime.PageContextImpl.include(PageContextImpl.java:609)

at com.netegrity.webapp.page.AbstractPage.includePageFragment(AbstractPage.java:297)

at com.netegrity.webapp.page.AbstractPage.display(AbstractPage.java:143)

at com.netegrity.webapp.page.NestingWrapper.display(NestingWrapper.java:173)

at idm_jsp.app.page.task_005fbody_jsp._jspService(Unknown Source)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:654)

at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:557)

at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:481)

at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:968)

at org.apache.jasper.runtime.PageContextImpl.include(PageContextImpl.java:609)

at com.netegrity.webapp.page.jsf.ViewHandler.renderView(ViewHandler.java:141)

at org.apache.myfaces.lifecycle.RenderResponseExecutor.execute(RenderResponseExecutor.java:41)

at org.apache.myfaces.lifecycle.LifecycleImpl.render(LifecycleImpl.java:132)

at com.netegrity.webapp.page.jsf.JSFParentPage.display(JSFParentPage.java:151)

at com.netegrity.webapp.page.TaskController.display(TaskController.java:448)

at com.netegrity.taglib.skin.TagUtilLocal.displayTaskBody(TagUtilLocal.java:910)

at com.netegrity.taglib.skin.TaskBodyTag.doStartTag(TaskBodyTag.java:49)

at idm_jsp.app.ca12.index_jsp._jspx_meth_skin_taskbody_0(Unknown Source)

at idm_jsp.app.ca12.index_jsp._jspx_meth_skin_iftaskpage_3(Unknown Source)

at idm_jsp.app.ca12.index_jsp._jspService(Unknown Source)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:654)

at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:445)

at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:379)

at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:292)

at com.netegrity.webapp.filter.ConsolePageFilter.doFilter(ConsolePageFilter.java:521)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.netegrity.webapp.page.jsf.FacesFilter.doFilter2(FacesFilter.java:180)

at com.netegrity.webapp.page.jsf.FacesFilter.doFilter(FacesFilter.java:151)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.myfaces.webapp.filter.ExtensionsFilter.doFilter(ExtensionsFilter.java:147)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.netegrity.webapp.authentication.FrameworkLoginFilter.doFilter(FrameworkLoginFilter.java:221)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.netegrity.webapp.filter.LocaleFilter.doFilter(LocaleFilter.java:88)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)

at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:182)

at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:262)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)

at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)

at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:446)

at java.lang.Thread.run(Thread.java:619)
Caused by: javax.servlet.ServletException: javax.servlet.jsp.JspException: [facility=0 severity=3 reason=0 status=8 message=Tunnel Agent failure]

at org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:846)

at org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:779)

at org.apache.jsp.app.webadmin.UserDirectory.UserDirectoryGeneral_jsp._jspService(UserDirectoryGeneral_jsp.java:2051)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)

at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:373)

... 83 more
Caused by: [facility=0 severity=3 reason=0 status=8 message=Tunnel Agent failure]

at com.ca.siteminder.uiagent.UIAgentUtil.extractWrappedException(Unknown Source)

at com.ca.siteminder.uiagent.UIAgent.execute(Unknown Source)

at com.ca.siteminder.webadmin.tabhandler.UserDirectoryTabHandler.getSelectItems(Unknown Source)

at com.ca.siteminder.framework.tab.AbstractTabHandler.lookupValues(Unknown Source)

at com.ca.siteminder.framework.tab.AbstractTabPage.lookupValues(Unknown Source)

at com.netegrity.webapp.page.NestingWrapper.lookupValues(NestingWrapper.java:221)

at com.netegrity.webapp.page.AbstractParentPage.lookupValues(AbstractParentPage.java:50)

at com.netegrity.webapp.page.NestingWrapper.lookupValues(NestingWrapper.java:221)

at com.netegrity.webapp.page.AbstractParentPage.lookupValues(AbstractParentPage.java:50)

at com.ca.siteminder.framework.taglib.SelectItemsTag.doEndTag(Unknown Source)

at org.apache.jsp.app.webadmin.UserDirectory.UserDirectoryGeneral_jsp._jspx_meth_sm_005fselectItems_005f0(UserDirectoryGeneral_jsp.java:2191)

at org.apache.jsp.app.webadmin.UserDirectory.UserDirectoryGeneral_jsp._jspService(UserDirectoryGeneral_jsp.java:492)

... 86 more


Server log shows:

2012-03-13 15:24:26,053 INFO [com.ca.siteminder.uiagent.UIAgent] Agent API request timed out
2012-03-13 15:25:22,474 INFO [com.ca.siteminder.uiagent.UIAgent] Agent API failure
2012-03-13 15:25:22,474 INFO [com.ca.siteminder.uiagent.UIAgent] Previous error was recoverable, retrying command
2012-03-13 15:25:24,571 INFO [com.ca.siteminder.uiagent.UIAgent] Agent API failure
2012-03-13 15:25:24,571 INFO [com.ca.siteminder.uiagent.UIAgent] Previous error was recoverable, retrying command

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