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Using Clarity to generate reports from external data

Question asked by alozanoff on Oct 5, 2010
Latest reply on Oct 5, 2010 by another_martink

We are just starting to use Clarity, we have a ticket system (trac) and we want to generate some portlets with graphs and grids using statistical data from those tickets. I looked for a way to create a Data Provider for the Portlet that pulls data from a script or some external-to-clarity source but i couldn't find anything like that. My other option is to replicate all the tickets as Incidents, but that looks like too much for what i want right now.

We have Business Inteligence installed which is a Datawarehousing module i believe, so maybe thats where i should be looking? It makes sense, but i also don't know anything about how that works, but if that's the best choice i might start looking into it.

Thanks for any advice,