DX NetOps

Alarm report is showing empty but Count is showing fine . what need to be done in SRM DB. We are running on CA Spectrum 9.1.2.

Any suggestions pls ??

Hi ,

Please check for tomcat logs If these logs are like mentioned below :-
**************************************************************************************
Unable to save events into staging table
org.springframework.jdbc.BadSqlGrammarException: PreparedStatementCallback;
bad SQL grammar [INSERT IGNORE INTO alarmbucket1048576_1322473725846
(event_ID, domain, model_h, time, type, model_key, vardata, event_key)
VALUES (?, ?, ?, ?, ?, ?, ?, ?)]; nested exception is
com.mysql.jdbc.exceptions.MySQLSyntaxErrorException: Table
'reporting.alarmbucket1048576_1322473725846' doesn't exist
com.mysql.jdbc.exceptions.MySQLSyntaxErrorException: Table
'reporting.alarmbucket1048576_1322473725846' doesn't exist
at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:936)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:2870)
at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:1573)
at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1665)
at com.mysql.jdbc.Connection.execSQL(Connection.java:3176)
at
com.mysql.jdbc.PreparedStatement.executeInternal(PreparedStatement.java:1153
)
at
com.mysql.jdbc.PreparedStatement.executeUpdate(PreparedStatement.java:1404)
at
com.mysql.jdbc.PreparedStatement.executeUpdate(PreparedStatement.java:1318)
at
com.mysql.jdbc.PreparedStatement.executeUpdate(PreparedStatement.java:1303)
at
org.apache.commons.dbcp.DelegatingPreparedStatement.executeUpdate(Delegating
PreparedStatement.java:101)
at
org.springframework.jdbc.core.JdbcTemplate$2.doInPreparedStatement(JdbcTempl
ate.java:697)
at
org.springframework.jdbc.core.JdbcTemplate.execute(JdbcTemplate.java:476)
at org.springframework.jdbc.core.JdbcTemplate.update(JdbcTemplate.java:691)
at org.springframework.jdbc.core.JdbcTemplate.update(JdbcTemplate.java:753)
at org.springframework.jdbc.core.JdbcTemplate.update(JdbcTemplate.java:757)
at
com.aprisma.spectrum.app.repmgr.web.model.EventPoller.handleInterestingEvent
(EventPoller.java:1196)
at
com.aprisma.spectrum.app.repmgr.web.model.EventPoller.processEvent(EventPoll
er.java:1069)
at
com.aprisma.spectrum.app.repmgr.web.model.EventPoller.processEvents(EventPol
ler.java:900)
at
com.aprisma.spectrum.app.repmgr.web.model.EventPoller.handleEvents(EventPoll
er.java:784)
at
com.aprisma.spectrum.app.repmgr.web.model.EventPoller.initEventHandling(Even
tPoller.java:640)
at
com.aprisma.spectrum.app.repmgr.web.model.landscape.LandscapeManager$Landsca
peThread.run(LandscapeManager.java:280)

Nov 28, 2011 1:51:09 AM - Stopping event polling for landscape SpectroSERVER
Nov 28, 2011 1:51:09 AM - Unable to retrieve events for SpectroSERVER Landscape.
java.lang.NullPointerException
Nov 28, 2011 1:51:09 AM - Database ERROR processing events for domain

****************************************
Then try to Fix this problem by below mentioned steps :-

These are the steps to perform myisamchk on reporting DB.

Myisamchk (offline database repair):

Myisamchk, operates on underlying MySQL files directly; therefore, it
should only be run when the database servers has been shut down. Failure to
shut down the database server before executing myisamchk can lead to
database corruption. A best practice is to exhaust the corruption and
repair capabilities of mysqlcheck before considering the use of myisamchck
since it must be run when the database is offline. The suggested way to
utilize myisamchk is to follow the sequence below:

1. Stop the spectrum services, mysql and tomcat services on OneClick/SRM
server.
2. Login to bash shell (bash l)
3. Navigate to $SPECROOT/mysql/bin and execute the following
./myisamchk -r -f -o ../data/reporting/*.MYI --sort_buffer_size=2G >>
myisamchk_log.txt
(Note: if you copy and paste this command, it should be in one line)
4. Once the command execution is completed, start the spectrum services,
mysql and tomcat services.
5. Repair output will be written into myisamchk_log.txt file and is stored
at $SPECROOT/mysql/bin/ directory.

I hope this helps you to resolve the issue.


Cheers
Hemant

Hi ,

Please check for tomcat logs If these logs are like mentioned below :-
**************************************************************************************
Unable to save events into staging table
org.springframework.jdbc.BadSqlGrammarException: PreparedStatementCallback;
bad SQL grammar [INSERT IGNORE INTO alarmbucket1048576_1322473725846
(event_ID, domain, model_h, time, type, model_key, vardata, event_key)
VALUES (?, ?, ?, ?, ?, ?, ?, ?)]; nested exception is
com.mysql.jdbc.exceptions.MySQLSyntaxErrorException: Table
'reporting.alarmbucket1048576_1322473725846' doesn't exist
com.mysql.jdbc.exceptions.MySQLSyntaxErrorException: Table
'reporting.alarmbucket1048576_1322473725846' doesn't exist
at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:936)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:2870)
at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:1573)
at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1665)
at com.mysql.jdbc.Connection.execSQL(Connection.java:3176)
at
com.mysql.jdbc.PreparedStatement.executeInternal(PreparedStatement.java:1153
)
at
com.mysql.jdbc.PreparedStatement.executeUpdate(PreparedStatement.java:1404)
at
com.mysql.jdbc.PreparedStatement.executeUpdate(PreparedStatement.java:1318)
at
com.mysql.jdbc.PreparedStatement.executeUpdate(PreparedStatement.java:1303)
at
org.apache.commons.dbcp.DelegatingPreparedStatement.executeUpdate(Delegating
PreparedStatement.java:101)
at
org.springframework.jdbc.core.JdbcTemplate$2.doInPreparedStatement(JdbcTempl
ate.java:697)
at
org.springframework.jdbc.core.JdbcTemplate.execute(JdbcTemplate.java:476)
at org.springframework.jdbc.core.JdbcTemplate.update(JdbcTemplate.java:691)
at org.springframework.jdbc.core.JdbcTemplate.update(JdbcTemplate.java:753)
at org.springframework.jdbc.core.JdbcTemplate.update(JdbcTemplate.java:757)
at
com.aprisma.spectrum.app.repmgr.web.model.EventPoller.handleInterestingEvent
(EventPoller.java:1196)
at
com.aprisma.spectrum.app.repmgr.web.model.EventPoller.processEvent(EventPoll
er.java:1069)
at
com.aprisma.spectrum.app.repmgr.web.model.EventPoller.processEvents(EventPol
ler.java:900)
at
com.aprisma.spectrum.app.repmgr.web.model.EventPoller.handleEvents(EventPoll
er.java:784)
at
com.aprisma.spectrum.app.repmgr.web.model.EventPoller.initEventHandling(Even
tPoller.java:640)
at
com.aprisma.spectrum.app.repmgr.web.model.landscape.LandscapeManager$Landsca
peThread.run(LandscapeManager.java:280)

Nov 28, 2011 1:51:09 AM - Stopping event polling for landscape SpectroSERVER
Nov 28, 2011 1:51:09 AM - Unable to retrieve events for SpectroSERVER Landscape.
java.lang.NullPointerException
Nov 28, 2011 1:51:09 AM - Database ERROR processing events for domain

****************************************
Then try to Fix this problem by below mentioned steps :-

These are the steps to perform myisamchk on reporting DB.

Myisamchk (offline database repair):

Myisamchk, operates on underlying MySQL files directly; therefore, it
should only be run when the database servers has been shut down. Failure to
shut down the database server before executing myisamchk can lead to
database corruption. A best practice is to exhaust the corruption and
repair capabilities of mysqlcheck before considering the use of myisamchck
since it must be run when the database is offline. The suggested way to
utilize myisamchk is to follow the sequence below:

1. Stop the spectrum services, mysql and tomcat services on OneClick/SRM
server.
2. Login to bash shell (bash l)
3. Navigate to $SPECROOT/mysql/bin and execute the following
./myisamchk -r -f -o ../data/reporting/*.MYI --sort_buffer_size=2G >>
myisamchk_log.txt
(Note: if you copy and paste this command, it should be in one line)
4. Once the command execution is completed, start the spectrum services,
mysql and tomcat services.
5. Repair output will be written into myisamchk_log.txt file and is stored
at $SPECROOT/mysql/bin/ directory.

I hope this helps you to resolve the issue.


Cheers
Hemant

Rajani,

If the mysamchk doesnt resolve your issue check the below

1. On the Spectroserver -> bash -l -> cd vnmsh -> ./connect

Now type the commands ./show alarms >test.txt.

Check if the missing alarms exist here.

2.Reproduce the issue and post the messages in stdout.log here at this time. Do you get a blank report in the output or you have an error ?
3. Mysam and mysql check can be tried to rectify the corruptions.

kalyan

Hi Kalyan,

it's a blank report. Attached the same.

I think Mysam and mysql check not required as it is not encoutering any error while pulling out a alarm report.


Regards
Rajani

Hi Kalyan,

I have tried the below one and attached the test notepad and it is having around 3331 alarms. Is this the missing alarms list? Do we need to clear all these alarms so that alarm report will come fine??
please suggest.

1. On the Spectroserver -> bash -l -> cd vnmsh -> ./connect

Now type the commands ./show alarms >test.txt.



REgards
Rajani

Rajani,

I could see the alarms from CLI.So the problem now is these alarms are not seen in the reporting web console.

1. Can you try rebooting the oc server once?
2. If still problem check rthe below

Report manager -> Alarm report -> In the input paramter page -> right click -> view source code -> filter for p_ and check the matching word wkp_user security.Is it showing the admin user name with which you logged in?
3. Are you getting any error while generating the alarm report?
4. Generate the report and post the stdout.log here.

kalyan

Hi Kalyan,

wkp_user security is not there inthat source code, am pasting stdout.log info. Only blank report coming , no error.


Mar 29, 2012 19:27:44 PM (main) - Initializing Coyote HTTP/1.1 on http-80
Mar 29, 2012 19:27:44 PM (main) - Initialization processed in 2157 ms
Mar 29, 2012 19:27:45 PM (main) - Set JAAS app name Catalina
Mar 29, 2012 19:27:45 PM (main) - Starting service Tomcat-Standalone
Mar 29, 2012 19:27:45 PM (main) - Starting Servlet Engine: Apache Tomcat/5.5.27
Mar 29, 2012 19:27:45 PM (main) - XML validation disabled
Mar 29, 2012 19:27:47 PM (main) - Deploying web application archive axis2.war
Mar 29, 2012 19:27:57 PM (main) - Deploying module: addressing-1.4 - file:/e:/win32app/SPECTRUM/tomcat/webapps/axis2/WEB-INF/modules/addressing-1.4.mar
Mar 29, 2012 19:27:57 PM (main) - Deploying module: metadataExchange-1.4 - file:/e:/win32app/SPECTRUM/tomcat/webapps/axis2/WEB-INF/modules/mex-1.4.mar
Mar 29, 2012 19:27:57 PM (main) - Deploying module: ping-1.4 - file:/e:/win32app/SPECTRUM/tomcat/webapps/axis2/WEB-INF/modules/ping-1.4.mar
Mar 29, 2012 19:27:57 PM (main) - Deploying module: script-1.4 - file:/e:/win32app/SPECTRUM/tomcat/webapps/axis2/WEB-INF/modules/scripting-1.4.mar
Mar 29, 2012 19:27:57 PM (main) - Deploying module: smtpfault - file:/e:/win32app/SPECTRUM/tomcat/webapps/axis2/WEB-INF/modules/smtpfault.mar
Mar 29, 2012 19:27:57 PM (main) - Deploying module: soapmonitor-1.4 - file:/e:/win32app/SPECTRUM/tomcat/webapps/axis2/WEB-INF/modules/soapmonitor-1.4.mar
Mar 29, 2012 19:27:57 PM (main) - Deploying module: metadataExchange-1.4 - file:/e:/win32app/SPECTRUM/tomcat/webapps/axis2/WEB-INF/lib/mex-1.4.jar
Mar 29, 2012 19:27:58 PM (main) - Deploying Web service: version.aar - file:/e:/win32app/SPECTRUM/tomcat/webapps/axis2/WEB-INF/services/version.aar
Mar 29, 2012 19:27:59 PM (main) - Deploying web application archive introscope-wssdk-consumer.war
Mar 29, 2012 19:28:00 PM (main) - Initialized ConsumerStartupServlet
Mar 29, 2012 7:28:28 PM (EhealthIntegrationManager:ServerConfiguration) - EhealthMappingInfo
Mar 29, 2012 7:28:28 PM (PoolThread-2: GlobalPool => SLMStatWatcher.init) (SLM_STAT_DB) - SLM Initialization waiting on MySQL initialization.
Mar 29, 2012 7:28:29 PM (EhealthIntegrationManager:ServerConfiguration) - EhealthMappingInfo
Mar 29, 2012 7:28:29 PM (PoolThread-2: GlobalPool => SLMStatWatcher.init) (SLM_STAT_DB) - MySQL Initialization complete. SLM Initializing.
Mar 29, 2012 19:28:29 PM (EhealthIntegrationManager:ServerConfiguration) - Commons Collections 3.x available
Mar 29, 2012 19:28:29 PM (EhealthIntegrationManager:ServerConfiguration) - Loading XML bean definitions from dataAccessContext.xml
Mar 29, 2012 19:28:31 PM (EhealthIntegrationManager:ServerConfiguration) -

Schema change summary for "eHealth Integration"
-------------------------------
No schema changes need to be applied

Mar 29, 2012 7:28:53 PM - Unable to establish a connection with the Service Desk server
Mar 29, 2012 7:28:54 PM (PoolThread-4: GlobalPool => ReportManager) (RepMgr) - SRM Initialization waiting on MySQL initialization.
Mar 29, 2012 7:28:54 PM (PoolThread-4: GlobalPool => ReportManager) (RepMgr) - MySQL Initialization complete. SRM Initializing.
Mar 29, 2012 19:28:54 PM (ReportUserManager startup thread) - Loading XML bean definitions from dataAccessContext.xml
Mar 29, 2012 19:28:54 PM (main) - Starting Coyote HTTP/1.1 on http-80
Mar 29, 2012 19:28:55 PM (main) - Find registry server-registry.xml at classpath resource
Mar 29, 2012 19:28:56 PM (main) - Server startup in 71642 ms
Mar 29, 2012 19:29:03 PM (PoolThread-4: GlobalPool => ReportManager) -

Schema change summary for "Report Manager"
-------------------------------
No schema changes need to be applied

Mar 29, 2012 19:29:28 PM (EhealthIntegrationManager:ServerConfiguration) -

Schema change summary for "eHealth Integration"
-------------------------------
No schema changes need to be applied

Mar 29, 2012 7:29:29 PM - (EhealthSyncDiscovery) - INFO - EHealth Synchronized Discovery initializing...
Mar 29, 2012 7:29:29 PM - (EhealthSyncDiscovery) - INFO - EHealth Synchronized Discovery initialization complete
Mar 29, 2012 7:29:29 PM - (EhealthElementRemoval) - INFO - DestroyedModelHandler activating
Mar 29, 2012 7:29:29 PM - eHealth Integration configuration failed due to: java.lang.NullPointerException

at com.aprisma.spectrum.app.ehealth.grouping.ConfigurationManager.<init>(ConfigurationManager.java:66)

at com.aprisma.spectrum.app.ehealth.grouping.ServiceLocator.<init>(ServiceLocator.java:86)

at com.aprisma.spectrum.app.ehealth.grouping.GCSynchronizer.activate(GCSynchronizer.java:94)

at com.aprisma.spectrum.app.ehealth.EhealthIntegrationManager.doServerConfiguration(EhealthIntegrationManager.java:386)

at com.aprisma.spectrum.app.ehealth.EhealthIntegrationManager.access$100(EhealthIntegrationManager.java:64)

at com.aprisma.spectrum.app.ehealth.EhealthIntegrationManager$ConfigureServerProcess.run(EhealthIntegrationManager.java:1544)

at java.lang.Thread.run(Thread.java:619)

Mar 29, 2012 7:29:30 PM - (EhealthSyncDiscovery) - ERROR - An eHealth status alarm event was attempted, but failed for the following reason:
java.lang.NullPointerException

at com.aprisma.spectrum.app.ehealth.util.SimpleEventSender.doSendEvent(SimpleEventSender.java:339)

at com.aprisma.spectrum.app.ehealth.util.SimpleEventSender.sendEvent(SimpleEventSender.java:126)

at com.aprisma.spectrum.app.ehealth.web.monitor.EhealthStatusMonitor.sendEventToManager(EhealthStatusMonitor.java:280)

at com.aprisma.spectrum.app.ehealth.web.monitor.EhealthStatusMonitor.run(EhealthStatusMonitor.java:152)

at java.util.TimerThread.mainLoop(Timer.java:512)

at java.util.TimerThread.run(Timer.java:462)


Mar 29, 2012 7:29:31 PM - Error starting eHealth mapping services for satehealth001. Please check configuration.
com.aprisma.spectrum.app.ehealth.common.EhealthException: Initial eHealth Integration configuration still in progress. MySQL may be down
Mar 29, 2012 7:30:14 PM - Error occurred while checking service status. Reconnect timer started. java.net.ConnectException: Connection timed out: connect
Mar 29, 2012 7:30:35 PM - Unable to establish a connection with the Service Desk server
Mar 29, 2012 7:31:14 PM - Error occurred while checking service status. Reconnect timer started. java.net.ConnectException: Connection timed out: connect
Mar 29, 2012 7:31:35 PM - Unable to establish a connection with the Service Desk server
Mar 29, 2012 7:31:51 PM - (EhealthSyncDiscovery) - ERROR - An eHealth status alarm event was attempted, but failed for the following reason:
java.lang.NullPointerException

at com.aprisma.spectrum.app.ehealth.util.SimpleEventSender.doSendEvent(SimpleEventSender.java:339)

at com.aprisma.spectrum.app.ehealth.util.SimpleEventSender.sendEvent(SimpleEventSender.java:126)

at com.aprisma.spectrum.app.ehealth.web.monitor.EhealthStatusMonitor.sendEventToManager(EhealthStatusMonitor.java:280)

at com.aprisma.spectrum.app.ehealth.web.monitor.EhealthStatusMonitor.sendContactAlarm(EhealthStatusMonitor.java:207)

at com.aprisma.spectrum.app.ehealth.web.monitor.EhealthStatusMonitor.run(EhealthStatusMonitor.java:164)

at java.util.TimerThread.mainLoop(Timer.java:512)

at java.util.TimerThread.run(Timer.java:462)


Mar 29, 2012 7:32:14 PM - Error occurred while checking service status. Reconnect timer started. java.net.ConnectException: Connection timed out: connect
Mar 29, 2012 7:32:35 PM - Unable to establish a connection with the Service Desk server
Mar 29, 2012 7:32:50 PM - (EhealthSyncDiscovery) - ERROR - An eHealth status alarm event was attempted, but failed for the following reason:
java.lang.NullPointerException

at com.aprisma.spectrum.app.ehealth.util.SimpleEventSender.doSendEvent(SimpleEventSender.java:339)

at com.aprisma.spectrum.app.ehealth.util.SimpleEventSender.sendEvent(SimpleEventSender.java:126)

at com.aprisma.spectrum.app.ehealth.web.monitor.EhealthStatusMonitor.sendEventToManager(EhealthStatusMonitor.java:280)

at com.aprisma.spectrum.app.ehealth.web.monitor.EhealthStatusMonitor.sendContactAlarm(EhealthStatusMonitor.java:207)

at com.aprisma.spectrum.app.ehealth.web.monitor.EhealthStatusMonitor.run(EhealthStatusMonitor.java:164)

at java.util.TimerThread.mainLoop(Timer.java:512)

at java.util.TimerThread.run(Timer.java:462)


Mar 29, 2012 7:33:14 PM - Error occurred while checking service status. Reconnect timer started. java.net.ConnectException: Connection timed out: connect
Mar 29, 2012 7:33:35 PM - Unable to establish a connection with the Service Desk server
Mar 29, 2012 7:33:50 PM - (EhealthSyncDiscovery) - ERROR - An eHealth status alarm event was attempted, but failed for the following reason:
java.lang.NullPointerException

at com.aprisma.spectrum.app.ehealth.util.SimpleEventSender.doSendEvent(SimpleEventSender.java:339)

at com.aprisma.spectrum.app.ehealth.util.SimpleEventSender.sendEvent(SimpleEventSender.java:126)

at com.aprisma.spectrum.app.ehealth.web.monitor.EhealthStatusMonitor.sendEventToManager(EhealthStatusMonitor.java:280)

at com.aprisma.spectrum.app.ehealth.web.monitor.EhealthStatusMonitor.sendContactAlarm(EhealthStatusMonitor.java:207)

at com.aprisma.spectrum.app.ehealth.web.monitor.EhealthStatusMonitor.run(EhealthStatusMonitor.java:164)

at java.util.TimerThread.mainLoop(Timer.java:512)

at java.util.TimerThread.run(Timer.java:462)


Mar 29, 2012 7:34:14 PM - Error occurred while checking service status. Reconnect timer started. java.net.ConnectException: Connection timed out: connect
Mar 29, 2012 7:34:35 PM - Unable to establish a connection with the Service Desk server
Mar 29, 2012 7:34:48 PM - ReportManagerServlet::init() - WARNING: No servers available. Will recheck each 1 min(s)
Mar 29, 2012 7:34:50 PM - (EhealthSyncDiscovery) - ERROR - An eHealth status alarm event was attempted, but failed for the following reason:
java.lang.NullPointerException

at com.aprisma.spectrum.app.ehealth.util.SimpleEventSender.doSendEvent(SimpleEventSender.java:339)

at com.aprisma.spectrum.app.ehealth.util.SimpleEventSender.sendEvent(SimpleEventSender.java:126)

at com.aprisma.spectrum.app.ehealth.web.monitor.EhealthStatusMonitor.sendEventToManager(EhealthStatusMonitor.java:280)

at com.aprisma.spectrum.app.ehealth.web.monitor.EhealthStatusMonitor.sendContactAlarm(EhealthStatusMonitor.java:207)

at com.aprisma.spectrum.app.ehealth.web.monitor.EhealthStatusMonitor.run(EhealthStatusMonitor.java:164)

at java.util.TimerThread.mainLoop(Timer.java:512)

at java.util.TimerThread.run(Timer.java:462)


Mar 29, 2012 7:35:14 PM - Error occurred while checking service status. Reconnect timer started. java.net.ConnectException: Connection timed out: connect
Mar 29, 2012 7:35:35 PM - Unable to establish a connection with the Service Desk server
Mar 29, 2012 7:35:47 PM - ReportManagerServlet::init() - WARNING: No servers available. Will recheck each 1 min(s)
Mar 29, 2012 7:36:14 PM - Error occurred while checking service status. Reconnect timer started. java.net.ConnectException: Connection timed out: connect
Mar 29, 2012 7:36:35 PM - Unable to establish a connection with the Service Desk server
Mar 29, 2012 7:36:47 PM - ReportManagerServlet::init() - WARNING: No servers available. Will recheck each 1 min(s)
Mar 29, 2012 7:37:14 PM - Error occurred while checking service status. Reconnect timer started. java.net.ConnectException: Connection timed out: connect
Mar 29, 2012 7:37:35 PM - Unable to establish a connection with the Service Desk server
Mar 29, 2012 7:37:47 PM - ReportManagerServlet::init() - WARNING: No servers available. Will recheck each 1 min(s)
Mar 29, 2012 7:37:54 PM - Connection to Service Desk service has been lost. Reconnect timer started.
Mar 29, 2012 7:38:22 PM - Error occurred while creating ServiceDeskWSClient. No connection established. Will retry in 1 minute. java.net.SocketException: Connection reset
Mar 29, 2012 7:38:47 PM - ReportManagerServlet::init() - WARNING: No servers available. Will recheck each 1 min(s)
Mar 29, 2012 7:39:14 PM - Error occurred while checking service status. Reconnect timer started. java.net.ConnectException: Connection timed out: connect
Mar 29, 2012 7:39:35 PM - Unable to establish a connection with the Service Desk server
Mar 29, 2012 7:39:47 PM - ReportManagerServlet::init() - WARNING: No servers available. Will recheck each 1 min(s)
Mar 29, 2012 7:40:14 PM - Error occurred while checking service status. Reconnect timer started. java.net.ConnectException: Connection timed out: connect
Mar 29, 2012 7:40:35 PM - Unable to establish a connection with the Service Desk server
Mar 29, 2012 7:40:47 PM - ReportManagerServlet::init() - WARNING: No servers available. Will recheck each 1 min(s)
Mar 29, 2012 7:40:54 PM - Connection to Service Desk service has been lost. Reconnect timer started.
Mar 29, 2012 7:41:22 PM - Connection to Service Desk web service has been lost. Close failed for ticket associated with alarm with id "<html><a href='http://satitsdps001:8080/CAisd/pdmweb.exe?OP=SHOW_DETAIL+FACTORY=iss+PERSID=cr:1182439' sdTicketHandle='cr:1182439' ocAlarmId='4f7401d2-4910-1398-010e-00155dcb7600'>Request/Incident IN1863250</a></html>"
Mar 29, 2012 7:41:24 PM - Connection to Service Desk web service has been lost. Close failed for ticket associated with alarm with id "<html><a href='http://satitsdps001:8080/CAisd/pdmweb.exe?OP=SHOW_DETAIL+FACTORY=iss+PERSID=cr:1182438' sdTicketHandle='cr:1182438' ocAlarmId='4f7401c5-47c7-1398-010e-00155dcb7600'>Request/Incident IN1863249</a></html>"
Mar 29, 2012 7:41:27 PM - Error occurred while attempting to create a ticket in Service Desk. com.aprisma.spectrum.app.ws.client.ServiceDeskWSClientException: Connection to Service Desk web service has been lost. Ticket creation failed for alarm with id "4f746d8a-1d8c-1000-00f9-00155dcb7600"
Mar 29, 2012 7:41:32 PM - Error occurred while attempting to create a ticket in Service Desk. com.aprisma.spectrum.app.ws.client.ServiceDeskWSClientException: Connection to Service Desk web service has been lost. Ticket creation failed for alarm with id "4f746d8b-1dee-1000-00f9-00155dcb7600"
Mar 29, 2012 19:41:48 PM (PoolThread-4: GlobalPool => ReportManager) - Loading XML bean definitions from class path resource [org/springframework/jdbc/support/sql-error-codes.xml]
Mar 29, 2012 19:41:48 PM (PoolThread-4: GlobalPool => ReportManager) - SQLErrorCodes loaded: [DB2, HSQL, MS-SQL, MySQL, Oracle, Informix, PostgreSQL, Sybase]
Mar 29, 2012 7:42:01 PM (PoolThread-4: GlobalPool => ReportManager) (RepMgr) - Domain satspectrum001 (0x1000000) will be reported on
Mar 29, 2012 7:42:17 PM - Connection to Service Desk web service has been established.
Mar 29, 2012 7:42:25 PM (Thread-77) (RepMgr) - SRM to begin processing assets for domain satspectrum001.
Mar 29, 2012 7:44:50 PM (PoolThread-8: Availability Handler Queue => ServiceAvailabilityTask: for domain satspectrum001 (0x1000000)) (SLM_DOMAIN) - Domain satspectrum001(0x1000000 does not have ServiceManager installed
Mar 29, 2012 7:44:50 PM (PoolThread-8: Availability Handler Queue => ServiceAvailabilityTask: for domain satspectrum001 (0x1000000)) (SLM_STAT_EVENT) - SLM to begin processing historical outages
Mar 29, 2012 7:44:50 PM (PoolThread-17: Availability Handler Queue => ServiceAvailabilityTask: for domain satspectrum001 (0x1000000)) (SLM_DOMAIN) - Domain satspectrum001(0x1000000 does not have ServiceManager installed
Mar 29, 2012 7:44:50 PM (PoolThread-17: Availability Handler Queue => ServiceAvailabilityTask: for domain satspectrum001 (0x1000000)) (SLM_STAT_EVENT) - SLM to begin processing historical outages
Mar 29, 2012 7:44:50 PM (PoolThread-8: Availability Handler Queue => ServiceAvailabilityTask: for domain satspectrum001 (0x1000000)) (SLM_STAT_EVENT) - slm to begin processing historical outages for domain=0x1000000
Mar 29, 2012 7:44:50 PM (PoolThread-17: Availability Handler Queue => ServiceAvailabilityTask: for domain satspectrum001 (0x1000000)) (SLM_STAT_EVENT) - slm to begin processing historical outages for domain=0x1000000
Mar 29, 2012 7:44:50 PM (PoolThread-18: Availability Handler Queue => ServiceAvailabilityTask: for domain satspectrum001 (0x1000000)) (SLM_DOMAIN) - Domain satspectrum001(0x1000000 does not have ServiceManager installed
Mar 29, 2012 7:44:50 PM (PoolThread-18: Availability Handler Queue => ServiceAvailabilityTask: for domain satspectrum001 (0x1000000)) (SLM_STAT_EVENT) - SLM to begin processing historical outages
Mar 29, 2012 7:44:50 PM (PoolThread-18: Availability Handler Queue => ServiceAvailabilityTask: for domain satspectrum001 (0x1000000)) (SLM_STAT_EVENT) - slm to begin processing historical outages for domain=0x1000000
Mar 29, 2012 7:44:51 PM (PoolThread-18: GlobalPool => BackEndEventDataModel.HistoricalUpdateJob) (SLM_STAT_EVENT) - slm finished processing historical outages for domain = 0x1000000
Mar 29, 2012 7:44:51 PM (PoolThread-17: GlobalPool => BackEndEventDataModel.HistoricalUpdateJob) (SLM_STAT_EVENT) - slm finished processing historical outages for domain = 0x1000000
Mar 29, 2012 7:44:51 PM (PoolThread-8: GlobalPool => BackEndEventDataModel.HistoricalUpdateJob) (SLM_STAT_EVENT) - slm finished processing historical outages for domain = 0x1000000
Mar 29, 2012 7:45:09 PM (Thread-77) (RepMgr) - SRM finished processing assets for domain satspectrum001.
Mar 29, 2012 7:45:22 PM (Thread-77) (SRM_Model_Create_Destroy_Events) - model create/destroy event handler started
Mar 29, 2012 7:46:01 PM (Thread-77) (SRM_Events) - SRM initializing event handling for domain satspectrum001.
Mar 29, 2012 7:46:01 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 29, 2012 7:46:42 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 29, 2012 7:46:42 PM (Thread-77) (SRM_Events) - SRM successfully finished event handling initialization for domain satspectrum001
Mar 29, 2012 20:09:36 PM (http-80-Processor48) - Servlet.service() for servlet ServiceDeskServlet threw exception
java.lang.NullPointerException

at com.aprisma.spectrum.app.sd.servlet.ServiceDeskServlet.doGet(ServiceDeskServlet.java:225)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:482)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

at java.lang.Thread.run(Thread.java:619)
Mar 29, 2012 8:28:36 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 29, 2012 9:28:08 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 29, 2012 10:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 29, 2012 11:27:43 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 30, 2012 12:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 30, 2012 1:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 30, 2012 1:33:22 AM - Could not read CONTACT_STATUS (0x110ed) from device model 0x1040ea7
Mar 30, 2012 2:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 30, 2012 2:34:15 AM - Could not read CONTACT_STATUS (0x110ed) from device model 0x1008e42
Mar 30, 2012 3:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 30, 2012 4:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 30, 2012 4:28:27 AM - Could not read CONTACT_STATUS (0x110ed) from device model 0x102e5e5
Mar 30, 2012 5:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 30, 2012 6:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 30, 2012 7:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 30, 2012 8:27:44 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 30, 2012 9:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 30, 2012 10:27:44 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 30, 2012 11:27:44 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 30, 2012 12:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 30, 2012 1:25:53 PM - Can not find Service Desk user handle for the specified assignee, "Suryavamshi_Bhamidipati".
Mar 30, 2012 1:26:35 PM - Can not find Service Desk user handle for the specified assignee, "Suryavamshi_Bhamidipati".
Mar 30, 2012 1:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 30, 2012 1:29:18 PM - Can not find Service Desk user handle for the specified assignee, "Suryavamshi_Bhamidipati".
Mar 30, 2012 1:35:34 PM - Can not find Service Desk user handle for the specified assignee, "Suryavamshi_Bhamidipati".
Mar 30, 2012 2:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 30, 2012 3:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 30, 2012 4:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 30, 2012 5:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 30, 2012 6:01:58 PM - Can not find Service Desk user handle for the specified assignee, "Nageswararao_Kolluri".
Mar 30, 2012 6:04:24 PM - Error occurred while closing a Service Desk ticket. AHD05208:Record is locked.
Mar 30, 2012 6:27:45 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 30, 2012 6:31:27 PM - Error occurred while attempting to clear an alarm based on a request from Service Desk: This alarm is not user clearable.
Mar 30, 2012 7:27:45 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 30, 2012 8:27:48 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 30, 2012 9:27:54 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 30, 2012 10:27:43 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 30, 2012 11:27:43 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 31, 2012 12:27:44 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 31, 2012 1:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 31, 2012 2:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 31, 2012 2:34:15 AM - Could not read CONTACT_STATUS (0x110ed) from device model 0x1008e42
Mar 31, 2012 3:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 31, 2012 4:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 31, 2012 5:27:44 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 31, 2012 6:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 31, 2012 7:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 31, 2012 8:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 31, 2012 9:27:44 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 31, 2012 10:27:44 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 31, 2012 11:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 31, 2012 12:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 31, 2012 1:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 31, 2012 2:27:43 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 31, 2012 3:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 31, 2012 4:27:43 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 31, 2012 5:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 31, 2012 6:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 31, 2012 7:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 31, 2012 8:27:43 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 31, 2012 9:27:54 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 31, 2012 22:24:07 PM (http-80-Processor29) - Servlet.service() for servlet ServiceDeskServlet threw exception
java.lang.NullPointerException

at com.aprisma.spectrum.app.sd.servlet.ServiceDeskServlet.doGet(ServiceDeskServlet.java:225)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:482)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

at java.lang.Thread.run(Thread.java:619)
Mar 31, 2012 22:24:13 PM (http-80-Processor29) - Servlet.service() for servlet ServiceDeskServlet threw exception
java.lang.NullPointerException

at com.aprisma.spectrum.app.sd.servlet.ServiceDeskServlet.doGet(ServiceDeskServlet.java:225)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:482)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

at java.lang.Thread.run(Thread.java:619)
Mar 31, 2012 10:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Mar 31, 2012 11:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 1, 2012 12:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 1, 2012 1:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 1, 2012 2:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 1, 2012 2:34:15 AM - Could not read CONTACT_STATUS (0x110ed) from device model 0x1008e42
Apr 1, 2012 3:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 1, 2012 4:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 1, 2012 5:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 1, 2012 6:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 1, 2012 7:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 1, 2012 8:27:44 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 1, 2012 9:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 1, 2012 10:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 1, 2012 11:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 1, 2012 12:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 1, 2012 1:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 1, 2012 1:38:38 PM - Could not read CONTACT_STATUS (0x110ed) from device model 0x103245f
Apr 1, 2012 2:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 1, 2012 3:27:43 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 1, 2012 4:27:43 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 1, 2012 5:27:43 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 1, 2012 6:27:43 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 1, 2012 7:27:43 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 1, 2012 8:27:43 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 1, 2012 9:27:54 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 1, 2012 10:27:43 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 1, 2012 11:27:43 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 2, 2012 12:27:44 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 2, 2012 1:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 2, 2012 2:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 2, 2012 2:34:15 AM - Could not read CONTACT_STATUS (0x110ed) from device model 0x1008e42
Apr 2, 2012 3:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 2, 2012 4:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 2, 2012 5:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 2, 2012 6:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 2, 2012 7:27:44 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 2, 2012 8:27:44 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 2, 2012 9:27:44 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
java.lang.Exception: DefaultSpectrumAttributeConfig.makeCsCValue: Object 0 of class java.lang.String could not be converted for attrID 0xc40e10 of type CSC_INTEGER

at com.aprisma.spectrum.app.web.attribute.DefaultSpectrumAttributeConfig.makeCsCValue(DefaultSpectrumAttributeConfig.java:1916)

at com.aprisma.spectrum.app.web.attribute.DefaultSpectrumAttributeConfig.makeCsCValue(DefaultSpectrumAttributeConfig.java:1901)

at com.aprisma.spectrum.app.topo.web.repository.ModelRepository.makeCsCAttrValue(ModelRepository.java:4372)

at com.aprisma.spectrum.app.topo.web.repository.ModelRepository.writeModelReqs(ModelRepository.java:4483)

at com.aprisma.spectrum.app.topo.web.repository.ModelRepository.writeModels(ModelRepository.java:4669)

at com.aprisma.spectrum.app.topo.web.repository.ModelRepository.writeModels(ModelRepository.java:4363)

at com.aprisma.spectrum.app.topo.web.servlet.ModelWriteServlet.writeModels(ModelWriteServlet.java:424)

at com.aprisma.spectrum.app.topo.web.servlet.ModelWriteServlet.doGet(ModelWriteServlet.java:142)

at com.aprisma.spectrum.app.topo.web.servlet.ModelWriteServlet.doPost(ModelWriteServlet.java:83)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:482)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

at java.lang.Thread.run(Thread.java:619)
java.lang.Exception: DefaultSpectrumAttributeConfig.makeCsCValue: Object 0 of class java.lang.String could not be converted for attrID 0xc40e10 of type CSC_INTEGER

at com.aprisma.spectrum.app.web.attribute.DefaultSpectrumAttributeConfig.makeCsCValue(DefaultSpectrumAttributeConfig.java:1916)

at com.aprisma.spectrum.app.web.attribute.DefaultSpectrumAttributeConfig.makeCsCValue(DefaultSpectrumAttributeConfig.java:1901)

at com.aprisma.spectrum.app.topo.web.repository.ModelRepository.makeCsCAttrValue(ModelRepository.java:4372)

at com.aprisma.spectrum.app.topo.web.repository.ModelRepository.writeModelReqs(ModelRepository.java:4483)

at com.aprisma.spectrum.app.topo.web.repository.ModelRepository.writeModels(ModelRepository.java:4669)

at com.aprisma.spectrum.app.topo.web.repository.ModelRepository.writeModels(ModelRepository.java:4363)

at com.aprisma.spectrum.app.topo.web.servlet.ModelWriteServlet.writeModels(ModelWriteServlet.java:424)

at com.aprisma.spectrum.app.topo.web.servlet.ModelWriteServlet.doGet(ModelWriteServlet.java:142)

at com.aprisma.spectrum.app.topo.web.servlet.ModelWriteServlet.doPost(ModelWriteServlet.java:83)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:482)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

at java.lang.Thread.run(Thread.java:619)
Apr 2, 2012 10:27:44 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 2, 2012 11:01:42 AM - Can not find Service Desk user handle for the specified assignee, "Y_Pradeep".
Apr 2, 2012 11:27:44 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
java.lang.NumberFormatException: For input string: "00210cde-:-"

at java.lang.NumberFormatException.forInputString(NumberFormatException.java:48)

at java.lang.Long.parseLong(Long.java:412)

at java.lang.Long.valueOf(Long.java:491)

at java.lang.Long.decode(Long.java:634)

at com.aprisma.spectrum.app.ec.common.ECEventMapping.getLongEventCode(ECEventMapping.java:122)

at com.aprisma.spectrum.app.ec.web.ECConfigBackEnd.addEvents(ECConfigBackEnd.java:954)

at com.aprisma.spectrum.app.ec.web.ECConfigBackEnd.getEventsFromLandscape(ECConfigBackEnd.java:543)

at com.aprisma.spectrum.app.ec.web.ECConfigBackEnd$2.performTask(ECConfigBackEnd.java:251)

at com.aprisma.util.thread.CachedThread.run(CachedThread.java:139)
Apr 2, 2012 12:01:16 PM - File not found for pcause code 0x480000.
Apr 2, 2012 12:01:34 PM - File not found for pcause code 0x480001.
Apr 2, 2012 12:01:36 PM - File not found for pcause code 0x480002.
Apr 2, 2012 12:01:37 PM - File not found for pcause code 0x480003.
java.lang.NumberFormatException: For input string: "00210cde-:-"

at java.lang.NumberFormatException.forInputString(NumberFormatException.java:48)

at java.lang.Long.parseLong(Long.java:412)

at java.lang.Long.valueOf(Long.java:491)

at java.lang.Long.decode(Long.java:634)

at com.aprisma.spectrum.app.ec.common.ECEventMapping.getLongEventCode(ECEventMapping.java:122)

at com.aprisma.spectrum.app.ec.web.ECConfigBackEnd.addEvents(ECConfigBackEnd.java:954)

at com.aprisma.spectrum.app.ec.web.ECConfigBackEnd.getEventsFromLandscape(ECConfigBackEnd.java:543)

at com.aprisma.spectrum.app.ec.web.ECConfigBackEnd$2.performTask(ECConfigBackEnd.java:251)

at com.aprisma.util.thread.CachedThread.run(CachedThread.java:139)
java.lang.NumberFormatException: For input string: "00210cde-:-"

at java.lang.NumberFormatException.forInputString(NumberFormatException.java:48)

at java.lang.Long.parseLong(Long.java:412)

at java.lang.Long.valueOf(Long.java:491)

at java.lang.Long.decode(Long.java:634)

at com.aprisma.spectrum.app.ec.common.ECEventMapping.getLongEventCode(ECEventMapping.java:122)

at com.aprisma.spectrum.app.ec.web.ECConfigBackEnd.addEvents(ECConfigBackEnd.java:954)

at com.aprisma.spectrum.app.ec.web.ECConfigBackEnd.getEventsFromLandscape(ECConfigBackEnd.java:543)

at com.aprisma.spectrum.app.ec.web.ECConfigBackEnd$2.performTask(ECConfigBackEnd.java:251)

at com.aprisma.util.thread.CachedThread.run(CachedThread.java:139)
Apr 2, 2012 12:24:45 PM - File not found for pcause code 0x2.
Apr 2, 2012 12:25:09 PM - File not found for pcause code 0x2.
Apr 2, 2012 12:25:12 PM - File not found for pcause code 0x10f4b.
Apr 2, 2012 12:25:17 PM - File not found for pcause code 0x10f4b.
Apr 2, 2012 12:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
java.lang.NumberFormatException: For input string: "00210cde-:-"

at java.lang.NumberFormatException.forInputString(NumberFormatException.java:48)

at java.lang.Long.parseLong(Long.java:412)

at java.lang.Long.valueOf(Long.java:491)

at java.lang.Long.decode(Long.java:634)

at com.aprisma.spectrum.app.ec.common.ECEventMapping.getLongEventCode(ECEventMapping.java:122)

at com.aprisma.spectrum.app.ec.web.ECConfigBackEnd.addEvents(ECConfigBackEnd.java:954)

at com.aprisma.spectrum.app.ec.web.ECConfigBackEnd.getEventsFromLandscape(ECConfigBackEnd.java:543)

at com.aprisma.spectrum.app.ec.web.ECConfigBackEnd$2.performTask(ECConfigBackEnd.java:251)

at com.aprisma.util.thread.CachedThread.run(CachedThread.java:139)
Apr 2, 2012 12:41:58 PM - File not found for pcause code 0xfff00001.
Apr 2, 2012 12:45:44 PM - File not found for pcause code 0xfff00001.
java.lang.NumberFormatException: For input string: "00210cde-:-"

at java.lang.NumberFormatException.forInputString(NumberFormatException.java:48)

at java.lang.Long.parseLong(Long.java:412)

at java.lang.Long.valueOf(Long.java:491)

at java.lang.Long.decode(Long.java:634)

at com.aprisma.spectrum.app.ec.common.ECEventMapping.getLongEventCode(ECEventMapping.java:122)

at com.aprisma.spectrum.app.ec.web.ECConfigBackEnd.addEvents(ECConfigBackEnd.java:954)

at com.aprisma.spectrum.app.ec.web.ECConfigBackEnd.getEventsFromLandscape(ECConfigBackEnd.java:543)

at com.aprisma.spectrum.app.ec.web.ECConfigBackEnd$2.performTask(ECConfigBackEnd.java:251)

at com.aprisma.util.thread.CachedThread.run(CachedThread.java:139)
Apr 2, 2012 1:23:47 PM - Error occurred while attempting to clear an alarm based on a request from Service Desk: This alarm is not user clearable.
Apr 2, 2012 1:24:59 PM - Error occurred while attempting to clear an alarm based on a request from Service Desk: This alarm has already been cleared.
java.lang.NumberFormatException: For input string: "00210cde-:-"

at java.lang.NumberFormatException.forInputString(NumberFormatException.java:48)

at java.lang.Long.parseLong(Long.java:412)

at java.lang.Long.valueOf(Long.java:491)

at java.lang.Long.decode(Long.java:634)

at com.aprisma.spectrum.app.ec.common.ECEventMapping.getLongEventCode(ECEventMapping.java:122)

at com.aprisma.spectrum.app.ec.web.ECConfigBackEnd.addEvents(ECConfigBackEnd.java:954)

at com.aprisma.spectrum.app.ec.web.ECConfigBackEnd.getEventsFromLandscape(ECConfigBackEnd.java:543)

at com.aprisma.spectrum.app.ec.web.ECConfigBackEnd$2.performTask(ECConfigBackEnd.java:251)

at com.aprisma.util.thread.CachedThread.run(CachedThread.java:139)
Apr 2, 2012 1:27:42 PM - Error occurred while attempting to clear an alarm based on a request from Service Desk: This alarm has already been cleared.
Apr 2, 2012 1:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 2, 2012 1:28:36 PM - Error occurred while attempting to clear an alarm based on a request from Service Desk: This alarm is not user clearable.
Apr 2, 2012 2:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 2, 2012 3:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 2, 2012 4:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 2, 2012 5:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 02, 2012 17:49:07 PM (http-80-Processor20) - Servlet.service() for servlet ServiceDeskServlet threw exception
java.lang.NullPointerException

at com.aprisma.spectrum.app.sd.servlet.ServiceDeskServlet.doGet(ServiceDeskServlet.java:225)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:482)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

at java.lang.Thread.run(Thread.java:619)
Apr 02, 2012 17:49:12 PM (http-80-Processor27) - Servlet.service() for servlet ServiceDeskServlet threw exception
java.lang.NullPointerException

at com.aprisma.spectrum.app.sd.servlet.ServiceDeskServlet.doGet(ServiceDeskServlet.java:225)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:482)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

at java.lang.Thread.run(Thread.java:619)
Apr 02, 2012 17:49:26 PM (http-80-Processor38) - Servlet.service() for servlet ServiceDeskServlet threw exception
java.lang.NullPointerException

at com.aprisma.spectrum.app.sd.servlet.ServiceDeskServlet.doGet(ServiceDeskServlet.java:225)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:482)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

at java.lang.Thread.run(Thread.java:619)
Apr 02, 2012 17:49:27 PM (http-80-Processor20) - Servlet.service() for servlet ServiceDeskServlet threw exception
java.lang.NullPointerException

at com.aprisma.spectrum.app.sd.servlet.ServiceDeskServlet.doGet(ServiceDeskServlet.java:225)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:482)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

at java.lang.Thread.run(Thread.java:619)
Apr 02, 2012 17:49:30 PM (http-80-Processor38) - Servlet.service() for servlet ServiceDeskServlet threw exception
java.lang.NullPointerException

at com.aprisma.spectrum.app.sd.servlet.ServiceDeskServlet.doGet(ServiceDeskServlet.java:225)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:482)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

at java.lang.Thread.run(Thread.java:619)
Apr 02, 2012 17:49:41 PM (http-80-Processor38) - Servlet.service() for servlet ServiceDeskServlet threw exception
java.lang.NullPointerException

at com.aprisma.spectrum.app.sd.servlet.ServiceDeskServlet.doGet(ServiceDeskServlet.java:225)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:482)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

at java.lang.Thread.run(Thread.java:619)
Apr 02, 2012 17:49:45 PM (http-80-Processor38) - Servlet.service() for servlet ServiceDeskServlet threw exception
java.lang.NullPointerException

at com.aprisma.spectrum.app.sd.servlet.ServiceDeskServlet.doGet(ServiceDeskServlet.java:225)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:482)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

at java.lang.Thread.run(Thread.java:619)
Apr 02, 2012 17:49:53 PM (http-80-Processor49) - Servlet.service() for servlet ServiceDeskServlet threw exception
java.lang.NullPointerException

at com.aprisma.spectrum.app.sd.servlet.ServiceDeskServlet.doGet(ServiceDeskServlet.java:225)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:482)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

at java.lang.Thread.run(Thread.java:619)
Apr 02, 2012 17:49:56 PM (http-80-Processor10) - Servlet.service() for servlet ServiceDeskServlet threw exception
java.lang.NullPointerException

at com.aprisma.spectrum.app.sd.servlet.ServiceDeskServlet.doGet(ServiceDeskServlet.java:225)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:482)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

at java.lang.Thread.run(Thread.java:619)
Apr 02, 2012 17:49:58 PM (http-80-Processor49) - Servlet.service() for servlet ServiceDeskServlet threw exception
java.lang.NullPointerException

at com.aprisma.spectrum.app.sd.servlet.ServiceDeskServlet.doGet(ServiceDeskServlet.java:225)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:482)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

at java.lang.Thread.run(Thread.java:619)
Apr 02, 2012 17:50:07 PM (http-80-Processor49) - Servlet.service() for servlet ServiceDeskServlet threw exception
java.lang.NullPointerException

at com.aprisma.spectrum.app.sd.servlet.ServiceDeskServlet.doGet(ServiceDeskServlet.java:225)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:482)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

at java.lang.Thread.run(Thread.java:619)
Apr 02, 2012 17:50:08 PM (http-80-Processor11) - Servlet.service() for servlet ServiceDeskServlet threw exception
java.lang.NullPointerException

at com.aprisma.spectrum.app.sd.servlet.ServiceDeskServlet.doGet(ServiceDeskServlet.java:225)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:482)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

at java.lang.Thread.run(Thread.java:619)
Apr 2, 2012 6:27:50 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 2, 2012 7:27:45 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 2, 2012 8:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 2, 2012 9:08:50 PM - Could not read CONTACT_STATUS (0x110ed) from device model 0x103bb27
Apr 2, 2012 9:27:53 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 2, 2012 10:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 2, 2012 11:27:43 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 3, 2012 12:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 3, 2012 1:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 3, 2012 2:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 3, 2012 2:34:15 AM - Could not read CONTACT_STATUS (0x110ed) from device model 0x1008e42
Apr 03, 2012 03:17:29 AM (http-80-Processor2) - Servlet.service() for servlet ServiceDeskServlet threw exception
java.lang.NullPointerException

at com.aprisma.spectrum.app.sd.servlet.ServiceDeskServlet.doGet(ServiceDeskServlet.java:225)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:482)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

at java.lang.Thread.run(Thread.java:619)
Apr 3, 2012 3:27:45 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 03, 2012 03:40:51 AM (http-80-Processor49) - Servlet.service() for servlet ServiceDeskServlet threw exception
java.lang.NullPointerException

at com.aprisma.spectrum.app.sd.servlet.ServiceDeskServlet.doGet(ServiceDeskServlet.java:225)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:482)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

at java.lang.Thread.run(Thread.java:619)
Apr 03, 2012 04:08:54 AM (http-80-Processor11) - Servlet.service() for servlet ServiceDeskServlet threw exception
java.lang.NullPointerException

at com.aprisma.spectrum.app.sd.servlet.ServiceDeskServlet.doGet(ServiceDeskServlet.java:225)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:482)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

at java.lang.Thread.run(Thread.java:619)
Apr 3, 2012 4:27:44 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 03, 2012 04:44:45 AM (http-80-Processor8) - Servlet.service() for servlet ServiceDeskServlet threw exception
java.lang.NullPointerException

at com.aprisma.spectrum.app.sd.servlet.ServiceDeskServlet.doGet(ServiceDeskServlet.java:225)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:482)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

at java.lang.Thread.run(Thread.java:619)
Apr 3, 2012 5:27:44 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 3, 2012 6:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 3, 2012 7:27:44 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 3, 2012 8:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 3, 2012 9:27:44 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 3, 2012 10:27:44 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 3, 2012 11:02:56 AM - Error occurred while attempting to clear an alarm based on a request from Service Desk: This alarm is not user clearable.
Apr 3, 2012 11:27:44 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 3, 2012 11:34:07 AM - Can not find Service Desk user handle for the specified assignee, "Srinivas_Chatla".
Apr 3, 2012 11:34:49 AM - Can not find Service Desk user handle for the specified assignee, "Srinivas_Chatla".
Apr 3, 2012 12:17:55 PM - Can not find Service Desk user handle for the specified assignee, "Srinivas_Chatla".
Apr 3, 2012 12:18:51 PM - Can not find Service Desk user handle for the specified assignee, "Srinivas_Chatla".
Apr 3, 2012 12:21:12 PM - Can not find Service Desk user handle for the specified assignee, "Srinivas_Chatla".
Apr 3, 2012 12:21:58 PM - Can not find Service Desk user handle for the specified assignee, "Srinivas_Chatla".
Apr 3, 2012 12:27:43 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 3, 2012 1:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 3, 2012 2:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 3, 2012 3:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 3, 2012 4:18:47 PM - Could not read CONTACT_STATUS (0x110ed) from device model 0x10168b9
Apr 3, 2012 4:27:56 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 3, 2012 5:21:07 PM (http-80-Processor48) (POLL) - spectrum@172.16.203.239: WARNING: Client lost config response: 96 - reprocessing configuration update...
Apr 3, 2012 5:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 3, 2012 5:32:04 PM (http-80-Processor44) (POLL) - Error writing update to client: ClientAbortException: java.net.SocketException: Connection reset by peer: socket write error
ClientAbortException: java.net.SocketException: Connection reset by peer: socket write error

at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:366)

at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:432)

at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:347)

at org.apache.catalina.connector.OutputBuffer.writeBytes(OutputBuffer.java:392)

at org.apache.catalina.connector.OutputBuffer.write(OutputBuffer.java:381)

at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:89)

at java.util.zip.DeflaterOutputStream.deflate(DeflaterOutputStream.java:161)

at java.util.zip.DeflaterOutputStream.write(DeflaterOutputStream.java:118)

at java.io.ObjectOutputStream$BlockDataOutputStream.drain(ObjectOutputStream.java:1838)

at java.io.ObjectOutputStream$BlockDataOutputStream.setBlockDataMode(ObjectOutputStream.java:1747)

at java.io.ObjectOutputStream.writeFatalException(ObjectOutputStream.java:1541)

at java.io.ObjectOutputStream.writeObject(ObjectOutputStream.java:329)

at com.aprisma.spectrum.app.util.common.Compressor.compress(Compressor.java:119)

at com.aprisma.spectrum.app.util.common.Compressor.compress(Compressor.java:138)

at com.aprisma.spectrum.app.web.servlet.ClientPollServlet.writeUpdateList(ClientPollServlet.java:854)

at com.aprisma.spectrum.app.web.servlet.ClientPollServlet.processClientConfigurations(ClientPollServlet.java:2105)

at com.aprisma.spectrum.app.web.servlet.ClientPollServlet.doPost(ClientPollServlet.java:2240)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:482)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

at java.lang.Thread.run(Thread.java:619)
Caused by: java.net.SocketException: Connection reset by peer: socket write error

at java.net.SocketOutputStream.socketWrite0(Native Method)

at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:92)

at java.net.SocketOutputStream.write(SocketOutputStream.java:136)

at org.apache.coyote.http11.InternalOutputBuffer.realWriteBytes(InternalOutputBuffer.java:750)

at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:432)

at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:347)

at org.apache.coyote.http11.InternalOutputBuffer$OutputStreamOutputBuffer.doWrite(InternalOutputBuffer.java:773)

at org.apache.coyote.http11.filters.ChunkedOutputFilter.doWrite(ChunkedOutputFilter.java:124)

at org.apache.coyote.http11.InternalOutputBuffer.doWrite(InternalOutputBuffer.java:583)

at org.apache.coyote.Response.doWrite(Response.java:560)

at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:361)

... 34 more
Apr 3, 2012 5:32:39 PM (http-80-Processor38) (POLL) - Error writing update to client: ClientAbortException: java.net.SocketException: Connection reset by peer: socket write error
ClientAbortException: java.net.SocketException: Connection reset by peer: socket write error

at org.apache.catalina.connector.OutputBuffer.doFlush(OutputBuffer.java:327)

at org.apache.catalina.connector.OutputBuffer.flush(OutputBuffer.java:293)

at org.apache.catalina.connector.CoyoteOutputStream.flush(CoyoteOutputStream.java:98)

at java.io.FilterOutputStream.flush(FilterOutputStream.java:123)

at java.io.ObjectOutputStream$BlockDataOutputStream.flush(ObjectOutputStream.java:1784)

at java.io.ObjectOutputStream.flush(ObjectOutputStream.java:691)

at java.io.ObjectOutputStream.close(ObjectOutputStream.java:712)

at com.aprisma.spectrum.app.util.common.Compressor.compress(Compressor.java:120)

at com.aprisma.spectrum.app.util.common.Compressor.compress(Compressor.java:138)

at com.aprisma.spectrum.app.web.servlet.ClientPollServlet.writeUpdateList(ClientPollServlet.java:854)

at com.aprisma.spectrum.app.web.servlet.ClientPollServlet.processClientConfigurations(ClientPollServlet.java:2105)

at com.aprisma.spectrum.app.web.servlet.ClientPollServlet.doPost(ClientPollServlet.java:2240)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:482)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

at java.lang.Thread.run(Thread.java:619)
Caused by: java.net.SocketException: Connection reset by peer: socket write error

at java.net.SocketOutputStream.socketWrite0(Native Method)

at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:92)

at java.net.SocketOutputStream.write(SocketOutputStream.java:136)

at org.apache.coyote.http11.InternalOutputBuffer.realWriteBytes(InternalOutputBuffer.java:750)

at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:432)

at org.apache.coyote.http11.InternalOutputBuffer.flush(InternalOutputBuffer.java:305)

at org.apache.coyote.http11.Http11Processor.action(Http11Processor.java:997)

at org.apache.coyote.Response.action(Response.java:183)

at org.apache.catalina.connector.OutputBuffer.doFlush(OutputBuffer.java:322)

... 29 more
Apr 3, 2012 6:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 3, 2012 7:08:32 PM (http-80-Processor30) (POLL) - Error writing update to client: ClientAbortException: java.net.SocketException: Connection reset by peer: socket write error
ClientAbortException: java.net.SocketException: Connection reset by peer: socket write error

at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:366)

at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:432)

at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:347)

at org.apache.catalina.connector.OutputBuffer.writeBytes(OutputBuffer.java:392)

at org.apache.catalina.connector.OutputBuffer.write(OutputBuffer.java:381)

at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:89)

at java.util.zip.DeflaterOutputStream.deflate(DeflaterOutputStream.java:161)

at java.util.zip.DeflaterOutputStream.write(DeflaterOutputStream.java:118)

at java.io.ObjectOutputStream$BlockDataOutputStream.drain(ObjectOutputStream.java:1838)

at java.io.ObjectOutputStream$BlockDataOutputStream.setBlockDataMode(ObjectOutputStream.java:1747)

at java.io.ObjectOutputStream.writeNonProxyDesc(ObjectOutputStream.java:1249)

at java.io.ObjectOutputStream.writeClassDesc(ObjectOutputStream.java:1203)

at java.io.ObjectOutputStream.writeOrdinaryObject(ObjectOutputStream.java:1387)

at java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1150)

at java.io.ObjectOutputStream.writeFatalException(ObjectOutputStream.java:1538)

at java.io.ObjectOutputStream.writeObject(ObjectOutputStream.java:329)

at com.aprisma.spectrum.app.util.common.Compressor.compress(Compressor.java:119)

at com.aprisma.spectrum.app.util.common.Compressor.compress(Compressor.java:138)

at com.aprisma.spectrum.app.web.servlet.ClientPollServlet.writeUpdateList(ClientPollServlet.java:854)

at com.aprisma.spectrum.app.web.servlet.ClientPollServlet.processClientConfigurations(ClientPollServlet.java:2105)

at com.aprisma.spectrum.app.web.servlet.ClientPollServlet.doPost(ClientPollServlet.java:2240)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:482)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

at java.lang.Thread.run(Thread.java:619)
Caused by: java.net.SocketException: Connection reset by peer: socket write error

at java.net.SocketOutputStream.socketWrite0(Native Method)

at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:92)

at java.net.SocketOutputStream.write(SocketOutputStream.java:136)

at org.apache.coyote.http11.InternalOutputBuffer.realWriteBytes(InternalOutputBuffer.java:750)

at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:432)

at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:347)

at org.apache.coyote.http11.InternalOutputBuffer$OutputStreamOutputBuffer.doWrite(InternalOutputBuffer.java:773)

at org.apache.coyote.http11.filters.ChunkedOutputFilter.doWrite(ChunkedOutputFilter.java:124)

at org.apache.coyote.http11.InternalOutputBuffer.doWrite(InternalOutputBuffer.java:583)

at org.apache.coyote.Response.doWrite(Response.java:560)

at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:361)

... 38 more
Apr 3, 2012 7:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 3, 2012 8:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 3, 2012 9:08:50 PM - Could not read CONTACT_STATUS (0x110ed) from device model 0x103bb27
Apr 3, 2012 9:27:53 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 3, 2012 10:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 3, 2012 11:27:43 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 4, 2012 12:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 4, 2012 1:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 4, 2012 2:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 4, 2012 3:03:50 AM - Could not read CONTACT_STATUS (0x110ed) from device model 0x10100a0
Apr 4, 2012 3:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 4, 2012 4:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 4, 2012 5:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 4, 2012 6:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 4, 2012 7:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 4, 2012 8:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 4, 2012 9:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 4, 2012 10:27:44 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 4, 2012 10:45:14 AM - Can not find Service Desk user handle for the specified assignee, "Nageswararao_Kolluri".
Apr 4, 2012 10:45:56 AM - Can not find Service Desk user handle for the specified assignee, "Nageswararao_Kolluri".
Apr 4, 2012 10:46:35 AM - Can not find Service Desk user handle for the specified assignee, "Nageswararao_Kolluri".
Apr 4, 2012 10:47:56 AM - Can not find Service Desk user handle for the specified assignee, "Kumara_N".
Apr 4, 2012 11:05:59 AM - Can not find Service Desk user handle for the specified assignee, "Nageswararao_Kolluri".
Apr 4, 2012 11:27:45 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 4, 2012 12:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 4, 2012 1:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 4, 2012 2:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 4, 2012 3:10:43 PM - Can not find Service Desk user handle for the specified assignee, "Srinivas_Chatla".
Apr 4, 2012 3:12:40 PM - Can not find Service Desk user handle for the specified assignee, "Srinivas_Chatla".
Apr 4, 2012 3:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 4, 2012 4:27:43 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 4, 2012 5:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 4, 2012 6:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 4, 2012 7:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 4, 2012 8:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 4, 2012 9:27:51 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 4, 2012 10:27:43 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 4, 2012 11:27:43 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 5, 2012 12:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 5, 2012 1:27:45 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 5, 2012 2:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 5, 2012 2:34:15 AM - Could not read CONTACT_STATUS (0x110ed) from device model 0x1008e42
Apr 5, 2012 3:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 5, 2012 4:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 5, 2012 5:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 5, 2012 6:27:44 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 5, 2012 7:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 5, 2012 8:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 5, 2012 9:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 5, 2012 10:27:44 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 5, 2012 11:27:51 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 5, 2012 12:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 5, 2012 12:34:19 PM - Could not read CONTACT_STATUS (0x110ed) from device model 0x1037773
Apr 5, 2012 1:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 5, 2012 2:27:43 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 5, 2012 3:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 5, 2012 4:12:37 PM - Error invoking query on CMS:
com.crystaldecisions.sdk.occa.security.internal.SecurityException$BatchState: Batch state is unknown
Apr 5, 2012 4:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 5, 2012 5:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 5, 2012 6:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 5, 2012 7:27:46 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 5, 2012 8:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 5, 2012 9:27:53 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 5, 2012 10:27:43 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 5, 2012 11:27:43 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 6, 2012 12:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 6, 2012 1:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 6, 2012 2:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 6, 2012 2:34:15 AM - Could not read CONTACT_STATUS (0x110ed) from device model 0x1008e42
Apr 6, 2012 3:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 6, 2012 4:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 6, 2012 5:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 6, 2012 6:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 6, 2012 7:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 6, 2012 8:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 06, 2012 09:02:11 AM (http-80-Processor13) - Servlet.service() for servlet ServiceDeskServlet threw exception
java.lang.NullPointerException

at com.aprisma.spectrum.app.sd.servlet.ServiceDeskServlet.doGet(ServiceDeskServlet.java:225)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:482)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

at java.lang.Thread.run(Thread.java:619)
Apr 6, 2012 9:27:44 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 6, 2012 10:27:44 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 6, 2012 11:27:43 AM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 6, 2012 12:27:43 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 6, 2012 1:27:43 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 6, 2012 2:14:18 PM - Could not read CONTACT_STATUS (0x110ed) from device model 0x1036be0
Apr 6, 2012 2:27:43 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 6, 2012 3:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle
Apr 6, 2012 4:27:44 PM - An error encountered processing model create/destroy event data from satspectrum001; skipping processing this cycle



REgards
Rajani

Hi ,

Please check for tomcat logs If these logs are like mentioned below :-
**************************************************************************************
Unable to save events into staging table
org.springframework.jdbc.BadSqlGrammarException: PreparedStatementCallback;
bad SQL grammar [INSERT IGNORE INTO alarmbucket1048576_1322473725846
(event_ID, domain, model_h, time, type, model_key, vardata, event_key)
VALUES (?, ?, ?, ?, ?, ?, ?, ?)]; nested exception is
com.mysql.jdbc.exceptions.MySQLSyntaxErrorException: Table
'reporting.alarmbucket1048576_1322473725846' doesn't exist
com.mysql.jdbc.exceptions.MySQLSyntaxErrorException: Table
'reporting.alarmbucket1048576_1322473725846' doesn't exist
at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:936)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:2870)
at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:1573)
at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1665)
at com.mysql.jdbc.Connection.execSQL(Connection.java:3176)
at
com.mysql.jdbc.PreparedStatement.executeInternal(PreparedStatement.java:1153
)
at
com.mysql.jdbc.PreparedStatement.executeUpdate(PreparedStatement.java:1404)
at
com.mysql.jdbc.PreparedStatement.executeUpdate(PreparedStatement.java:1318)
at
com.mysql.jdbc.PreparedStatement.executeUpdate(PreparedStatement.java:1303)
at
org.apache.commons.dbcp.DelegatingPreparedStatement.executeUpdate(Delegating
PreparedStatement.java:101)
at
org.springframework.jdbc.core.JdbcTemplate$2.doInPreparedStatement(JdbcTempl
ate.java:697)
at
org.springframework.jdbc.core.JdbcTemplate.execute(JdbcTemplate.java:476)
at org.springframework.jdbc.core.JdbcTemplate.update(JdbcTemplate.java:691)
at org.springframework.jdbc.core.JdbcTemplate.update(JdbcTemplate.java:753)
at org.springframework.jdbc.core.JdbcTemplate.update(JdbcTemplate.java:757)
at
com.aprisma.spectrum.app.repmgr.web.model.EventPoller.handleInterestingEvent
(EventPoller.java:1196)
at
com.aprisma.spectrum.app.repmgr.web.model.EventPoller.processEvent(EventPoll
er.java:1069)
at
com.aprisma.spectrum.app.repmgr.web.model.EventPoller.processEvents(EventPol
ler.java:900)
at
com.aprisma.spectrum.app.repmgr.web.model.EventPoller.handleEvents(EventPoll
er.java:784)
at
com.aprisma.spectrum.app.repmgr.web.model.EventPoller.initEventHandling(Even
tPoller.java:640)
at
com.aprisma.spectrum.app.repmgr.web.model.landscape.LandscapeManager$Landsca
peThread.run(LandscapeManager.java:280)

Nov 28, 2011 1:51:09 AM - Stopping event polling for landscape SpectroSERVER
Nov 28, 2011 1:51:09 AM - Unable to retrieve events for SpectroSERVER Landscape.
java.lang.NullPointerException
Nov 28, 2011 1:51:09 AM - Database ERROR processing events for domain

****************************************
Then try to Fix this problem by below mentioned steps :-

These are the steps to perform myisamchk on reporting DB.

Myisamchk (offline database repair):

Myisamchk, operates on underlying MySQL files directly; therefore, it
should only be run when the database servers has been shut down. Failure to
shut down the database server before executing myisamchk can lead to
database corruption. A best practice is to exhaust the corruption and
repair capabilities of mysqlcheck before considering the use of myisamchck
since it must be run when the database is offline. The suggested way to
utilize myisamchk is to follow the sequence below:

1. Stop the spectrum services, mysql and tomcat services on OneClick/SRM
server.
2. Login to bash shell (bash l)
3. Navigate to $SPECROOT/mysql/bin and execute the following
./myisamchk -r -f -o ../data/reporting/*.MYI --sort_buffer_size=2G >>
myisamchk_log.txt
(Note: if you copy and paste this command, it should be in one line)
4. Once the command execution is completed, start the spectrum services,
mysql and tomcat services.
5. Repair output will be written into myisamchk_log.txt file and is stored
at $SPECROOT/mysql/bin/ directory.

I hope this helps you to resolve the issue.


Cheers
Hemant