Autosys 4.5.1 web interface user mapping error

Discussion created by lucky on Apr 17, 2012
After applying the G2 patches on Autosys (Solaris) production server, Job Flow is working fine...

However, I am not able to access the Web Interface.

Initially it was "The user mapping for this etrust managed instance (PRD) is invalid or does not exist. Please verify that this instance has a valid user mapping.

now the web interface is not even opening.

Please help.

We have opened a CA Support request as well.

Thanks & Regards,