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Issue in Clarity OOOTB Action Item

Question asked by shalinee on Apr 20, 2012
Latest reply on Apr 23, 2012 by shalinee

I have a process in my Clarity system. It is just sending the action item on the basis of some fileds in the Idea object. These fields are custom. The process is working fine as per my startup condition.

While I am facing some issue in sending action item via email and t the hypelink of Action item.

1- It is not sending the correct hyperlink in action item assigned Email. as in below hyperlink port no is missing ....


so the above link is not picking the relative port no of QA Environment while this working fine in Development environment.

I am not sure what could be the reason of the same. Any suggestion is much appreciated.

We are on Clarity Version 12.0.4 and SQL Server 2005.