AnsweredAssumed Answered

v13 sp1 500 Error trying to open a project?

Question asked by Chris_Shaffer_hcsc on Apr 30, 2012
Latest reply on May 1, 2012 by another_martink
We recently installed the service pack 1 for 13. Now what I am finding is that trying to go into a project I get the
Error 500 - Internal Server Error. The server could not retrieve the document due to server-configuration or other technical problems. Contact your site administrator.
On the app-ca.log I see
ERROR 2012-04-30 13:55:10,376 [WebContainer : 4] web.WebActionController (clarity:admin:14847990__C09B7D7E-FFE4-439F-8691-5AE7BD566F8E:projmgr.projectProperties)
com.niku.union.web.WebException: Service call failed for portlet: projmgr.projectPropertiesTOC

ERROR 2012-04-30 13:55:10,411 [WebContainer : 4] performance.PerformanceMonitor (clarity:admin:14847990__C09B7D7E-FFE4-439F-8691-5AE7BD566F8E:projmgr.projectProperties) Mismatch in timing element stack, where titles do not match ('webRequest' != 'action') or ids do not match ('projmgr.projectDefaultTab' != 'projmgr.projectProperties')

Has anyone else experience this before? I verified that before SP1 we were able to reach projects just fine. We even tried to republish with no luck. No changes have been made to any of our configuration. I did see one article on the support site regarding audit trails and how resetting those can potentially impact it but that does not apply to us in this case.

Outcomes