AnsweredAssumed Answered

MSP 2010 (CA Clarity PPM 12.1.2)

Question asked by hhillman on May 18, 2012
Latest reply on May 18, 2012 by another_martink
We have been experiencing issues with the integration between Clarity and MSP, most users are on MSP 2010 (64 bit) and Windows 7. Issues listed below, please reply if you have any releated fixes :)

When we download the Microsoft Project Interface Visual Studio does not download on our machine and we have to download this seperatly before we click the MSP Integration download. Downloading the Visual Studio is a quick win but most end users are not happy to download the visual studio and the MSP Integration. Also this encounters end user error if they do not download Visual Studio first.

My second biggest complaint from end users is initiaial freeze of when we connect into MSP. Most users are having to click off the MSP window and then back onto the window to unfreeze.

Please Help if you can :)