DaleCameron

Service Desk - Create Request with Properties

Discussion created by DaleCameron on May 24, 2012
Latest reply on Aug 24, 2018 by sitch01
In the Service Desk Web services there is a "propertyValues" field in the createRequest method so that the caller can send property values that are associated with the Area the ticket is assigned to. How do I create a ticket with property using the "Request Create" operator in the Service Desk Connector?

I've tried Adding the following to "Input Parameters" (Just shots in the dark)
propertyValues : ["asdf","asdf"]
or
properties : ["asdf","asdf"]
or
prop0 : "asdf"
prop1 : "adsa"

If this doesn't make sense let me know.

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