Enterprise Monitoring - Systems Analyst, Seattle, WA

Discussion created by jakbutler on Jul 20, 2012
Expeditors, leader in international freight forwarding and global logistics, has the following position opening in Information Services in Seattle:

Enterprise Monitoring Systems Analyst:

Scope of Position:
As a Systems Analyst with the Enterprise Monitoring team this role is responsible for the design, implementation and support of monitoring and performance management solutions. The Enterprise Monitoring team reports into the IT Operations Management department, supporting reliable and performant systems.

We are looking for technically minded individuals with the ability to learn rapidly and work aggressively to provide time-sensitive monitoring solutions in this fast paced industry.

Major Duties and Responsibilities:
This person will be dedicated to the following:[list]
[*]Manage requests for monitoring services from the IS Organization including new implementations, enhancements to existing solutions, customized solutions and reporting
[*]Support and maintain a high performing, highly available monitoring environment
[*]Assist in triage and incident management with collection and analysis of performance metrics
[*]Deliver training to all stakeholders on the use of the monitoring in application performance management and incident management
[*]Engage with all stakeholders on process integration with the monitoring solutions
[*]Contribute to the research and assessment of industry standards in the areas of application performance management, business service management, infrastructure monitoring and predictive analytics[list]
Desired Skills and Abilities:[list]
[*]Working knowledge of one or more of the following: Computer Associates (CA) Introscope, CA Wily, CA APM, CA Customer Experience Manager (CEM), byte code instrumentation, eHealth, NetQoS, Java, Predictive Analytics tools
[*]Ability to research and resolve complex Java application performance issues
[*]Ability to correlate infrastructure health data with application performance data during triage
[*]Strong understanding of Java Virtual Machines (JVM) configurations and operation
[*]Ability to learn and adapt quickly
[*]Passion for researching problems and implementing technological solutions
[*]Exceptional customer service skills
[*]Strong written communication skills
[*]Ability to prioritize and handle multiple tasks[list]
Career Level: Entry Level
Position Type: Full Time
Salary: DOE
Opening Date: 07/17/2012
Closing Date: 10/17/2012

Apply online at: http://www.expeditors.com/careers/current-openings.asp