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Error during Siteminder Migration from 6QMR5 to R12 SP2

Question asked by jkalle on Jul 26, 2012
Latest reply on Aug 30, 2012 by jkalle
Hi all,

We are migrating siteminder webagents from R6 to R12 SP2. After successful migration, users are experiencing below error during session timeout.

Security Protection Fault : Condition not handled for SMAUTHREASON = 40.

when i look at policy server logs, i see below entry at the same time

ValidateReject <........>[idletime=1800;maxtime=86400;authlevel=5;] [40] Failed to update persistent session in Session Services

Any idea why this error is coming and what is the solution for the same. Any quick help is greatly appreciated.