CA Clarity Systems Administrator- Washington DC

Discussion created by bmadden on Aug 10, 2012
Minimum General Experience

6+ years experience in a Project Management Office using the Clarity™ PPM tool.

Must Have Skills

Proven experience as a Clarity™ Administrator
Excellent analytical and problem-solving skills
Comfort working as part of a team and individually as needed
Excellent one-on-one and small group communication skills
Excellent writing and documentation skills
Excellent interpersonal skills
Excellent organizational skills and attention to detail
Comfort giving in-person training (classroom and 1-on-1) with folks at various levels of the organization
Must be able to multi-task and manage changing priorities
Proficiency with the Microsoft Office Suite

Nice To Have Skills

Familiarity with PMBOK methodology, ITIL, ISO, Remedy, MS Project and Visio.
Call Center and/or Service Desk operations knowledge extremely helpful.

Functional Responsibility

Will serve as the Administrator for the Clarity™ management tool.
Will attend meetings and assist with project documentation, assessment, system support.
Will help develop training documentation.
Will help provide in-person training (classroom and 1-on-1) to customers from various levels of the organization to explain system functions and features.
Will assist with requirements gathering, analysis, test case development and testing.
Other tasks as assigned.

Minimum Education

Bachelor's Degree or equivalent combination of education and experience.

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