Jai,
[font=Courier New]com.wily.introscope.agent.AgentShim[font] is a class in the [font=Courier New]Agent.jar[font]; it's very odd that a successfully instrumented JVM would not be able to find this class. I'm completely unfamiliar with [font=Courier New]Edifecs XeServer[font] and its structure, but is it possible that what you're seeing is being generated by a subprocess that is invoked by your instrumented application (Edifecs XeServer) but that isn't getting assigned the [font=Courier New]-javaagent[font] startup argument? If so, there may be some configuration option in the application that you can pursue to add the instrumentation to its child processes.