IT Process Automation

Hello everyone!

I know that I only have 4 user types available on PAM4.0 (Designers, PAMAdmins, PAMUsers, Production Users), right?
For users that only use PM4.0 to approve or fill forms i try to use 'PAMUsers', but I think that they have too much tab available and even the home dashboard is very complex. Are there any possibility to change the layout of PAM4.0?

Regards,
Sérgio Castro

Hi Sergio,

Yes, those are the 4 default groups created by PAM in EEM.

You cannot modify the PAM UI layout for each user but you can manage and customize the EEM policies to control access to what users see in PAM. This would supplement the existing PAMUsers and PAMAdmins group that are already defined by Process Automation. Managing policies is discussed starting on page 62 of the 4.0 Administration Guide.

Although we currently do not support customizing the interface itself, we do enable direct URL access to specific parts of the PAM user interface.
For example, if you want to present users with only the 'tasks' list, try following URLs:

Task List (My Tasks): http://<server>:8080/itpam/Web.jsp?page=tasklist

Task List (Group Tasks): http://<server>:8080/itpam/Web.jsp?page=tasklist&tasklist=grouptasks

Task List (All Tasks): http://<server>:8080/itpam/Web.jsp?page=tasklist&tasklist=alltasks

Update <server> and 8080 to match your environment.

Also see the Content Designer Guide, Embedded Content Links for more examples of this capability.

Ho great Kaj.Wierda!

One more thing to be perfect :)
Can I call one of those links but passing a process ID, for my tasklist just show the process that I want?
Something like "http://<server>:8080/itpam/Web.jsp?page=tasklist(12345)".

Regards,
Sérgio Castro

If you're asking for a direct link to a task then this can be accomplished by referening the Task ID:

http://<server>:8080/itpam?ROID=<TaskID>&page=replytask

PAM 4.0SP1 Out-of-the-Box content has a working example of how to construct this URL dynamically and send it out via email from the process itself. In the Library, look under User Interaction Forms, 01 Send Task URL

Thank you Kaj.Wierda!

This is exactly what I need.

Regards,
Sérgio Castro