Clarity

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  • 1.  V13 "Learn"

    Posted Sep 24, 2012 09:17 AM
    Hi,

    I received the following error when I click on v13 Learn on the upper right "Error 404 - Not Found. The requested document does not exist on this server. The document may have moved, been renamed, or be temporarily unavailable. Try retyping the URL or click the Back button and try another link." Does anyone know why?

    Al


  • 2.  RE: V13 "Learn"

     
    Posted Sep 26, 2012 07:39 PM
    Hi All,

    Any suggestions here for Al? Is this CAPA maybe not installed/setup? You might check with Support as well.

    Thanks!
    Chris


  • 3.  RE: V13 "Learn"
    Best Answer

    Posted Sep 27, 2012 02:22 AM
    If CAPA is not installed should the icon be there?
    Is this on premise or on demand? If it is on premise then you should know. if it is on demand then verify with CA.
    If CAPA is installed is it confgured and is there content?

    Martti K.


  • 4.  RE: V13 "Learn"

     
    Posted Oct 01, 2012 01:50 PM
    Hi Al,

    Did Martti's suggestions help answer your question? If so please mark the post as Accepted Solution.

    Thanks!
    Chris


  • 5.  RE: V13 "Learn"

    Posted Oct 02, 2012 10:18 AM
    Al,

    I had this issue with my On Demand environment. I opened a ticket and support discovered the CAPA content was uploaded but the link to the where the content was stored was incorrect. Everything worked fine once Support fixed the link.

    Garrett