Sign on between Service Desk and PAM thru EEM

Discussion created by ken_huynh on Oct 12, 2012
I need to implement feature that sign on between Service Desk and PAM. I heard that you can enable Service Desk to use EEM. Once they logged into SD, clicking any task will auto sign them into PAM without logging in. I heard it pass some kind of token for PAM to auto log them in.

Anyone has tips and ways of doing this? I dont even know where to start for this kind of process. Since can't find documentation on this.