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OWB updating Clarity

Question asked by kpress on Oct 17, 2012
Latest reply on May 29, 2013 by another_martink
We've had a few problems lately where a PM would change the Charge Code in OWB but Clarity wouldn't show properly. Clarity Audit shows the Charge Code cleared off not changed to something different. I ran a few jobs that I thought might sync them but it's still blank. We can manually make the change in clarity but I need to find the issue. Anybody know how to sync OWB and Clarity? Do they use different DB tables?

Thanks

Karen

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