IT Process Automation

  • 1.  CMDB Connector for PAM40

    Posted Oct 29, 2012 03:11 AM
    Hi there;
    There're several connectiors on best practices, https://support.ca.com/phpdocs/0/common/impcd/r11/Catalyst/ITPAM_Frame_sc.htm .
    I could see CA CMDB connector for PA prior to v4.0.
    Are we going to provide such connector to PA v4.0 as well in the future, or NO?
    If NO, do you recommecn to use ServiceDesk connector to access CMDB?

    Best Regards;
    -H. Yasu


  • 2.  RE: CMDB Connector for PAM40

    Broadcom Employee
    Posted Oct 29, 2012 12:00 PM
    There will be updated CMDB connectors for 4.0. I am not aware of a time frame when they will be posted.

    In the meantime the older connectors should work with 4.0 and allow you to build out processes as you require.
    If you find something that is not fully functional you will always be able to accomplish your design needs using the generic SOAP operators.

    The main problem you will likely run into using the older version connector is with the sample processes. Most will likely work as expected, but a few will likely require a bit of hands on work to get to function, and some may require some redesigning to function properly.