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DMS-02104: The system cannot retrieve the requested document from the DMS

Question asked by deepud on Nov 4, 2012
Latest reply on Oct 13, 2016 by SAI442
HI Experts,

I have copied out the clarity12.1home directory(in production) to a test box in order to practise 13.1 installation.

OUR ISSUE: Cannot access documents from filestore.

ERROR: DMS-02104: The system cannot retrieve the requested document from the DMS. Contact your system administrator.

STEPS TAKEN:

1. Ran below command. Then tried opening a document. No success.
nikuadmin recreate index commands

2. Next, we ran the job;Index contents and documents for searches job several times till it completed . Then tried opening a document. No success.

Not sure what to do next...
Please help.

Deepu.

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