AnsweredAssumed Answered

Install Clarity 13 on Windows 7

Question asked by mcwdst on Nov 5, 2012
Latest reply on Oct 28, 2013 by another_martink
I'm attempting to install Clarity 13.1 on a Windows 7 environment. After doing the install.bat (which ran fine), I get to the prompt for the CSA password. After selecting the default, the system attempts to start up the beacon and CSA. I get the following messages:

Enter Password [admin] :
Done.
Deploying service(s)...
Copying 1 file to c:\niku\clarity\bin
Copying 1 file to c:\niku\clarity\bin
Copying 1 file to c:\niku\clarity\bin
Copying 1 file to c:\niku\clarity\bin
Copying 1 file to c:\niku\clarity\bin
Installing Beacon:
Copying 1 file to c:\niku\clarity\bin
Result: 1
Creating launch configuration: servicebeaconcmd-debug
Copying 1 file to c:\niku\clarity\bin
Copying 1 file to c:\niku\clarity\bin
Creating launch configuration: servicebeaconcmd-diag
Copying 1 file to c:\niku\clarity\bin
Copying 1 file to c:\niku\clarity\bin
Done.
Deploying service(s)...
Result: 1
Done.
System error 5 has occurred.

Access is denied.


BUILD FAILED
C:\niku\install\temp\gateway.xml:35: The following error occurred while executin
g this line:
C:\niku\install\temp\install.xml:158: The following error occurred while executi
ng this line:
C:\niku\install\temp\install.xml:254: The following error occurred while executi
ng this line:
C:\niku\install\temp\install.xml:678: The following error occurred while executi
ng this line:
C:\niku\install\temp\install-packages\13.1.0\install.xml:148: The following erro
r occurred while executing this line:
C:\niku\install\temp\install-packages\13.1.0\install.xml:599: exec returned: 1

I'm running the install as the administrator so I would think rights shouldn't be an issue.. The version of windows is Windows 7 Home ultimate..

Any help or direction would be awesome...

Thanks..
Makr

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