Connie_Fu

CA Clarity Tuesday Tip  - Querying User's Notification Options

Discussion created by Connie_Fu on Nov 8, 2012
Latest reply on Feb 16, 2016 by nick_darlington
This is a quick tip to remind you that there is a way to see what a certain user has enabled for notification under their Account Settings, which can only be seen if you log in as that user.

This can be useful if you need to make sure email option is checked off for executives so that they don't get unwanted emails generated by Clarity

See KB TEC572247
Clarity: How Can I See What Notifications Users Have Enabled Under Account Settings

URL: https://support.ca.com/irj/portal/kbtech?docid=572247

Basically you can expand this query to look for specific user(s), and if you need to DISABLE a notification type for a user, when you have to, you would ADD a row to the table. Open an issue with Support if you need assistance with a specific situation. Remember that adding a row checks off the option; removing a row enable the option.

SELECT NOTIFICATION_TYPE, METHOD
FROM CLB_NOTIFICATION_PREFS

The KB is completed with screenshots to illustrate an example. Check it out!

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