AnsweredAssumed Answered

special characters in Notes tab while actioning

Question asked by sk2 on Nov 13, 2012
Latest reply on Nov 28, 2012 by Chris_Hackett
We have enabled a notes tab for an action item, so that the user can enter 'approval' or 'rejection' notes while actioning the action item.
However, if the user puts any special character, the process gets appended and the approval info does not get updated.
I think it is the problem with the XOGGING when special characters are used.
Have you faced the same situation and has any workaround built for this problem?
Any help is appreciated.