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smreg error while loading shared libraries libetpki2.so

Question asked by VelKongu on Nov 22, 2012
Latest reply on Apr 4, 2013 by Josh_Perlmutter
Hi Team,
We have been trying to install Siteminder Policy server R12 SP3 on RHEL6. during the course of the installation, we have been encountered with the following errors" . Please help on this. as where we could be able to find tht missing library. "libetpki2.so"

COMMAND: sh /tmp/750352.tmp/LoadRegKeys.sh
RETURN: 127
STDOUT:
STDERR: /tmp/750352.tmp/smreg: error while loading shared libraries: libetpki2.so: cannot open shared object file: No such file or directory
##### INSTALL ######
""
####################
***
COMMAND: sh /tmp/750352.tmp/TestCryptoConfig.sh
RETURN: 127
STDOUT:
STDERR: /tmp/750352.tmp/smreg: error while loading shared libraries: libetpki2.so: cannot open shared object file: No such file or directory
***
***
COMMAND: sh /tmp/750352.tmp/SetCryptoConfig.sh
RETURN: 127
STDOUT:
STDERR: /tmp/750352.tmp/smreg: error while loading shared libraries: libetpki2.so: cannot open shared object file: No such file or directory
***
***
COMMAND: sh /tmp/750352.tmp/LoadInstallKey.sh
RETURN: 127
STDOUT:
STDERR: /tmp/750352.tmp/smreg: error while loading shared libraries: libetpki2.so: cannot open shared object file: No such file or directory
***
***
COMMAND: sh /tmp/750352.tmp/smldapsetupStatus.sh
RETURN: 127
STDOUT:
STDERR: /u01/smr12/CA/siteminder/bin/smldapsetup: error while loading shared libraries: libetpki2.so: cannot open shared object file: No such file or directory
***
***
COMMAND: sh /tmp/750352.tmp/smldapsetupReg.sh
RETURN: 127
STDOUT:
STDERR: /u01/smr12/CA/siteminder/bin/smldapsetup: error while loading shared libraries: libetpki2.so: cannot open shared object file: No such file or directory
***
***
COMMAND: sh /tmp/750352.tmp/smldapsetupSwitch.sh
RETURN: 127
STDOUT:
STDERR: /u01/smr12/CA/siteminder/bin/smldapsetup: error while loading shared libraries: libetpki2.so: cannot open shared object file: No such file or directory
***
***
COMMAND: sh /tmp/750352.tmp/smldapsetupLdgen.sh
OUTPUT:
/u01/smr12/CA/siteminder/bin/smldapsetup: error while loading shared libraries: libetpki2.so: cannot open shared object file: No such file or directory
***
COMMAND: sh /tmp/750352.tmp/smldapsetupLdmod.sh
OUTPUT:
/u01/smr12/CA/siteminder/bin/smldapsetup: error while loading shared libraries: libetpki2.so: cannot open shared object file: No such file or directory
***
COMMAND: sh /tmp/750352.tmp/smregSu.sh
RETURN: 127
STDOUT:
STDERR: /tmp/750352.tmp/smreg: error while loading shared libraries: libetpki2.so: cannot open shared object file: No such file or directory
***
***

COMMAND: sh /tmp/750352.tmp/smobjimport.sh

OUTPUT:
smobjimport of ampolicy.smdif and smpolicy.smdif was performed.
/u01/smr12/CA/siteminder/bin/smobjimport: error while loading shared libraries: libetpki2.so: cannot open shared object file: No such file or directory
/u01/smr12/CA/siteminder/bin/smobjimport: error while loading shared libraries: libetpki2.so: cannot open shared object file: No such file or directory
***
COMMAND: sh /tmp/750352.tmp/ldapmodify.sh
OUTPUT:
/u01/smr12/CA/siteminder/bin/ldapmodify: error while loading shared libraries: libstdc++.so.5: cannot open shared object file: No such file or directory
***
COMMAND: sh /tmp/750352.tmp/XPSDDInstall.sh
OUTPUT:
/u01/smr12/CA/siteminder/bin/XPSDDInstall: error while loading shared libraries: libetpki2.so: cannot open shared object file: No such file or directory
***
COMMAND: sh /tmp/750352.tmp/XPSDDInstall.sh
OUTPUT:
/u01/smr12/CA/siteminder/bin/XPSDDInstall: error while loading shared libraries: libetpki2.so: cannot open shared object file: No such file or directory
***
COMMAND: sh /tmp/750352.tmp/XPSDDInstall.sh
OUTPUT:
/u01/smr12/CA/siteminder/bin/XPSDDInstall: error while loading shared libraries: libetpki2.so: cannot open shared object file: No such file or directory
***
COMMAND: sh /tmp/750352.tmp/XPSDDInstall.sh
OUTPUT:
/u01/smr12/CA/siteminder/bin/XPSDDInstall: error while loading shared libraries: libetpki2.so: cannot open shared object file: No such file or directory
***
COMMAND: sh /tmp/750352.tmp/smregSu.sh
RETURN: 127
STDOUT:
STDERR: /tmp/750352.tmp/smreg: error while loading shared libraries: libetpki2.so: cannot open shared object file: No such file or directory
***
***
COMMAND: sh /tmp/750352.tmp/XPSRegClientadminui.sh
RETURN: 127
STDOUT:
STDERR: /u01/smr12/CA/siteminder/bin/XPSRegClient: error while loading shared libraries: libetpki2.so: cannot open shared object file: No such file or directory
***
### POST-INSTALL ###
Command failed: sh /tmp/750352.tmp/TestCryptoConfig.sh
Return Value: 127
Stdout: /tmp/750352.tmp/smreg: error while loading shared libraries: libetpki2.so: cannot open shared object file: No such file or directory
Stderr: {3}Command failed: sh /tmp/750352.tmp/SetCryptoConfig.sh
Return Value: 127
Stdout: /tmp/750352.tmp/smreg: error while loading shared libraries: libetpki2.so: cannot open shared object file: No such file or directory
Stderr: {3}Command failed: sh /tmp/750352.tmp/LoadInstallKey.sh
Return Value: 127
Stdout: /tmp/750352.tmp/smreg: error while loading shared libraries: libetpki2.so: cannot open shared object file: No such file or directory
Stderr: {3}Command failed: sh /tmp/750352.tmp/smldapsetupStatus.sh
Return Value: 127
Stdout: /u01/smr12/CA/siteminder/bin/smldapsetup: error while loading shared libraries: libetpki2.so: cannot open shared object file: No such file or directory
Stderr: {3}Command failed: sh /tmp/750352.tmp/smldapsetupReg.sh
Return Value: 127
Stdout: /u01/smr12/CA/siteminder/bin/smldapsetup: error while loading shared libraries: libetpki2.so: cannot open shared object file: No such file or directory
Stderr: {3}Command failed: sh /tmp/750352.tmp/smldapsetupLdgen.sh
Return Value: 127
Stdout: {2}
Stderr: {3}Command failed: sh /tmp/750352.tmp/smldapsetupLdmod.sh
Return Value: 127
Stdout: {2}
Stderr: {3}Command failed: sh /tmp/750352.tmp/smregSu.sh
Return Value: 127

Outcomes