The Wall Street Journal is intrigued by this blog post on The Rise of Outside-In IT (http://community.ca.com/blogs/perspectives/archive/2012/10/31/the-rise-of-outside-in-it.aspx) and requested to speak with a Fortune 500 customer of CA APM about the growing importance of customer experience and how it is changing the fundamental role of IT in the enterprise. Please contact me at
david.resnic@ca.com if you'd like to be considered for this editorial opportunity.