New Year Tip:  Attaching Documentation to Your Cases

Discussion created by Dana_Jones-Viering on Jan 3, 2013
Latest reply on Mar 15, 2013 by navzjoshi00

If you are ever experiencing difficulty attaching documentation to your case, you can always try emailing PCSDesk@ca.com and in the Subject Line input the case number.

You can either put screenshots onto the body of the email or you can attach items to that email and they will automatically attach to the case.

CA.com mail will only take up to about 4mb so you do want to be aware of the size of anything you are sending.

I hope this helps!