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Debug Javascript in Process

Question asked by naysz on Jan 3, 2013
Latest reply on Jan 9, 2013 by Andy_Thompson

I have the integration between CA SOI - ITPAM - BMC Remedy. CA SOI will generate alert that will be escalated as ticket in BMC Remedy through ITPAM. And in ITPAM CreateITSMTicket process there is a step to add custom javascript to send custom values to Remedy ITSM incident (i attached the graph). I want to know how to debug the javascript code, i mean if i get an error in the code, where can i get the error message?

For the integration procedure, it is described on the CA SOI implementation guide chapter 7 (attached). I'm using CA SOI 3.0, CA ITPAM 3.1 and BMC Remedy 7.5.